Zsmart智尚酒店（杭州西湖南宋御街店） Reviews

Response from Property: Dear guest, thank you very much for your review of our hotel. The hotel is 15 minutes' walk from West Lake, 3-5 minutes' walk from Gaoyin Street snack street, 3-5 minutes' walk from Hefang Street and Southern Song Dynasty Royal Street, and 5 minutes' walk from Metro Line 1, which can directly reach Xiaoshan. The transportation is very convenient between the airport and Hangzhou East Railway Station. I look forward to visiting you again and wish you a happy journey.

Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. The hotel is 15 minutes' walk from West Lake, 3-5 minutes' walk from Gaoyin Street Snack Street, Hefang Street and Nansong Royal Street. It is 5 minutes' walk from Metro Line 1 and has direct access to Xiaoshan Airport and Hangzhou East Railway Station. Station, the transportation is very convenient. I look forward to visiting you again. I wish you a happy journey.

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. In addition, it is clearly marked on the room card that loss or damage requires compensation. When checking out, the deposit will be refunded to you in the same way. We are also operating normally. There is free mineral water in our hotel rooms. If you need extra, you will be charged. , the hot water kettle is disinfected every day and is safe to use. The hotel is a 15-minute walk from West Lake, a 3-5-minute walk from Gaoyin Street Snack Street, Hefang Street and Southern Song Dynasty Royal Street, and a 5-minute walk from Metro Line 1, which provides direct access to Xiaoshan Airport and Hangzhou East Railway Station. The transportation is very convenient. We look forward to visiting again Come!

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!