To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2483)
Positive reviews(2362)
Reviews with photos/video(514)
Fantastic river view(268)
Friendly front desk staff(252)
Classy environment(181)
Delicious breakfast(164)
Perfect for business trips(60)
Luxurious(13)
Great swimming pool(13)
Negative reviews(121)
Guest User
Deluxe River-view Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Nice room, nice location, nice sunset and nice night view. NICE staffs!!!!
Response from Property: Dear guest, thank you for your choosing to stay at Hangzhou Marriott Hotel Qianjiang! I hope the hotel's beautiful river view and quality service will bring you convenience and enjoyment as always, and you are welcome to visit!
Hyng
Deluxe Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Located at CBD area which is quiet. Room was big and clean. Leo, the front desk officer was super helpful during check in and answered all our questions very well.
Response from Property: Dear guest, thank you for your choosing to stay at the Hangzhou Marriott Hotel Qianjiang and taking your precious time to comment us. Your recognition and satisfaction is the greatest encouragement for our continuous pursuit of progress, and we sincerely look forward to your visit again.
Ian Bimio (Malaysia)
Deluxe Room (2 beds)
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Dec 4, 2024
Overall hotel is ok, location very near to the light show
Response from Property: Dear Guest,thank you for staying at Hangzhou Marriott Hotel Qianjiang , as well as for your feedback and beautiful pictures. We are looking forward to your next stay.
Evgheniya
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Best hotel in Hangzhou. Amazing view, very clean and new. Beautiful swimming pool. Friendly personal.
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is really nice!
I like it and will highly recommend this hotel
Kyle's service is also very good, a kindly boy
Response from Property: Dear guest, thank you for choosing to stay at the Hangzhou Marriott Hotel Qianjiang and taking your precious time to comment us. Your praise will be delivered, thank you again, sincerely look forward to your visit again, I wish you a happy life!
Devi
Deluxe Room (2 beds)
Stayed in Sep 2024
Family
3 review
4.5/5
Great
Posted on Oct 7, 2024
Very memorable staying at this hotel.
Big Thanks to LEO who help me a lot. Because he is the only one i meet can speak english.
Response from Property: Dear guest, thank you for choosing to stay at the Hangzhou Marriott Hotel Qianjiang and taking your precious time to comment us. It is a pleasure to see your praise for the hotel and recognition of the service of our front desk colleague Leo. We look forward to seeing you again in the near future and wish you a pleasant stay.
Charlie Thompson
Deluxe Room (2 beds)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Absolutely loved this hotel. One of the best I’ve stayed in. Front desk spoke brilliant English and were very accommodating. Would highly recommend this hotel.
Ronnie
Deluxe River-view Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Good for business travel
RV102
Deluxe Room (2 beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Outstanding hotel. Great for business trip as well as family stay. Everyone helpful. Nice rooms. Excellent breakfast. Pool was rather small even thou indoor pool. Would be nice if it was heated pool. Overall would come back and stay again. Thank u marriot.
Response from Property: Dear guests, thank you for choosing to stay at Hangzhou Marriott Hotel Qianjiang! Our hotel has been committed to become every guest house outside the home. Your recognition and satisfaction is the greatest encouragement for our continuous pursuit of progress. We sincerely look forward to your next stay.
M Albanna
Deluxe River-view Queen Room
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Very nice hotel so clean, 5 to 10 minutes walk from the malls and you got the river on ur back.
Eza Maira
Deluxe Double Room
Stayed in Aug 2023
Business travelers
920 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Nice & clean room. Friendly staff. Fast check in. Near subway. Variety of food. Great stay. Nice window view. Hotel was near & walking distance to Muslim Restaurant. Easy to find food. Really enjoy staying here.
mimie
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
719 review
4.0/5
Very Good
Posted on Dec 29, 2023
One of best hotel so far I stay.. Spacious room, ample of parking, friendly staffs, affordable price, variety and delicious breakfast. Surely, will come here again for next business trip.
Response from Property: Thank you for staying at Hang zhou Marriott Hotel Qianjiang . The hotel is built near the river. I hope the beautiful Qiantang River will bring you a good mood. We are also very glad that you recognize the breakfast, your satisfaction is our greatest encouragement, looking forward to your next visit
Lee
Deluxe River-view Twin Room
Stayed in Nov 2023
Family
4 review
4.2/5
Very Good
Posted on Dec 28, 2023
The experiment is great. James is very helpful. We definitely will come back.
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Concierge Dept. helped with airport drop off which was very good.
Response from Property: Dear guests, thank you for choosing to stay at Hangzhou Marriott Qianjiang New City Hotel. The hotel has always been committed to becoming every guest's home away from home, your recognition and satisfaction is the greatest encouragement for our continuous pursuit of progress. We sincerely look forward to your stay again, and hope that this is your most warm and beautiful "home" beside the Qiantang River in Hangzhou!
LY88
Deluxe River-view Queen Room
Stayed in Jun 2023
Business travelers
25 review
4.2/5
Very Good
Posted on Jul 25, 2023
Location is great! Service is also very good, cleaning ladies are working hard and started early everyday! Breakfast mostly Chinese styles, as now is summer peak vacation times, so a lot of people eating at rush hours… so be cautious! Kids seems very happy! Overall is good value hotel,
Response from Property: Dear guest, thank you very much for choosing to stay at Hangzhou Qianjiang Marriott Hotel. Pleasure to see your compliments for the hotel. We are very happy to bring you beautiful memories. Sincerely look forward to your return stay. and wish you a happy life.