Manju Hotel (Hangzhou Yintai City Linping Metro Station)

This hotel is amazing! The location is superior, the transportation is convenient, and there are complete restaurants and shopping nearby. The room is clean and tidy, with modern facilities and comfortable bedding. The staff are enthusiastic and professional, and the service is thoughtful and meticulous. The breakfast is rich and delicious, and the price-performance ratio is very high. The overall environment is elegant and quiet, the stay experience is excellent, highly recommended!

The hotel is under renovation, the breakfast is worth the price, the soundproofing is average

The hygiene and everything are good, the soundproofing is OK, the transportation is convenient, the service is also good, in short, the experience is quite good, I will go there again if I have the chance, it's quite good, quite good

Terrible! Terrible! Actually, I don't want to say it. I always stay here on business trips. This time I stayed for two nights. I went out the next day. When I came back, I found that the face cream was moved. A large piece was dug out, and there was also powder. The attitude of the feedback to the hotel was not good. It was really annoying. They said that they checked for two days and there was no result. If the consumer's items are left here and moved casually, who would feel safe? Then what guarantee is there for valuable items in the future? I checked into your hotel, and on the first day I reported that the shower head in the bathroom was broken and could not be used normally. I told the front desk, and the front desk said it was okay. What was the result? ? What no response, it's still the same when I came back. I will blacklist it in the future. I will never stay again. The property safety is not guaranteed, and the check-in service can't keep up. I am extremely disappointed. I don't want to claim compensation, but the attitude and appearance of the reply are really speechless. Partners who come and stay, if you have valuables, you should evaluate it yourself, and those who pursue service can also consider it.

There was only a thin air-conditioning quilt in the hotel room, and the air-conditioning had problems and did not heat. I called in the middle of the night to add a quilt, but no one answered the phone at the front desk! I woke up from the cold in the morning and had a fever of 39 degrees in the afternoon. There was a hospital visit record! After giving feedback to Ctrip, Ctrip's service was really good. They helped to contact the hotel to understand the situation. As a result, the hotel front desk manager ** told Ctrip that I had mixed up the hot and cold switches. **, did you treat me as a three-year-old child and could not tell the difference between hot and cold? The funniest thing is that three minutes later, the front desk called me and said that the auntie went up to check and the air-conditioning was garbled! But he told Ctrip a few minutes ago that I could not tell the difference between hot and cold! Then I asked him whose responsibility this was? He said that the air-conditioning was garbled, and it was definitely the responsibility of both the hotel and the guest! Although it is now 12 o'clock in the middle of the night, when I think of the two calls from the front desk, I really! ! ! ! ! ! There was no apology throughout the whole process. The best thing was to send you fruit and 999, 😄, thank you! I was angry, but the store manager called me later and was very nice. Although I was also angry, I calmed down and thought it was okay. The hotel is still OK, but I really can't agree with the service of the relevant staff!

There is a restaurant next to it. It is very close to Yintai for eating and traveling. The service attitude is super good and the hygiene is clean. Environment: I like it very much Hygiene: Very clean Facilities: The surrounding facilities are very complete.