Manju Hotel (Hangzhou Yintai City Linping Metro Station)

Facilities: Very good Hygiene: Very good Environment: Very good Service: Very enthusiastic

The hygiene and everything are good, the soundproofing is OK, the transportation is convenient, the service is also good, in short, the experience is quite good, I will go there again if I have the chance, it's quite good, quite good

Feel how bad the hygiene is. The bed is falling apart. The hand sanitizer is also very smelly. There is dirt in many places. The wallpaper under the window is also falling off. Even the takeaway can be delivered to the door, which is a safety hazard. It is not suitable for girls to stay alone.

There was only a thin air-conditioning quilt in the hotel room, and the air-conditioning had problems and did not heat. I called in the middle of the night to add a quilt, but no one answered the phone at the front desk! I woke up from the cold in the morning and had a fever of 39 degrees in the afternoon. There was a hospital visit record! After giving feedback to Ctrip, Ctrip's service was really good. They helped to contact the hotel to understand the situation. As a result, the hotel front desk manager ** told Ctrip that I had mixed up the hot and cold switches. **, did you treat me as a three-year-old child and could not tell the difference between hot and cold? The funniest thing is that three minutes later, the front desk called me and said that the auntie went up to check and the air-conditioning was garbled! But he told Ctrip a few minutes ago that I could not tell the difference between hot and cold! Then I asked him whose responsibility this was? He said that the air-conditioning was garbled, and it was definitely the responsibility of both the hotel and the guest! Although it is now 12 o'clock in the middle of the night, when I think of the two calls from the front desk, I really! ! ! ! ! ! There was no apology throughout the whole process. The best thing was to send you fruit and 999, 😄, thank you! I was angry, but the store manager called me later and was very nice. Although I was also angry, I calmed down and thought it was okay. The hotel is still OK, but I really can't agree with the service of the relevant staff!

Facilities are outdated Sanitation: Average Environment: Too much noise from construction nearby Service: Average.

The equipment needs to be maintained, the floor is a bit broken and has not been repaired in time