Heju Hotel (Hangzhou Great Wall Street store)

It's my first time staying here. The room size is OK and the facilities are relatively complete. There is a 4S shop next to it and a little distance from the subway station. The only regret is that the ceiling is a little peeling, but everything else is good.

Facilities: quite complete, convenient transportation and dining around Hygiene: very clean, cleaned every day Environment: very beautiful, many snack restaurants around Service: the front desk lady provided good service

No soundproofing, no slippers, no toilet paper. The room is old. It is very far from the West Lake. There is not much to eat around (there are night snack stalls later in the evening). There are not many parking spaces. First come first served. There are small insects crawling in the toilet. The price is relatively affordable.

I originally planned to stay for a week. On the first day, I just thought I could just make do with a place. The quilt cover was dirty when I entered the room. I thought it would be changed after cleaning the next day, but it was not changed. It was the first time I encountered someone who was fussy about the mineral water. I asked the other party to give me two bottles, but no one wanted it. They also said that the cleaning had been forgiven for the extended stay, but it was not. I asked if I could delay the check-out and I had to write a good review to delay it. The service attitude of the whole hotel was extremely bad, especially the **** at the front desk. The room was extremely soundproof. After staying the next day, I decisively moved to another hotel with the same price and much better environment. The service attitude was also very good. Most importantly, at least the room was clean.