Midtown Shangri-La Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Midtown Shangri-La Hangzhou
No.11 of Premium Hotels in Hangzhou
6 Changshou Road, Kerry Central, Yan’an Road, Hangzhou, Gongshu District, Hangzhou, Zhejiang 310006, China
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The perfect base for both business and leisure travellers, Midtown Shangri-La, Hangzhou is located in the heart of the city’s traditional CBD in Xiacheng District. It lies just 10 minutes from the beautiful West Lake, at the intersection of Yan’an Road and Qingchun Road, where Hangzhou’s intra-city transportation hub is located and Metro Lines 1 and 2 meet. It is about a 10-minute drive to the high-speed rail station and 35 minutes to Hangzhou Xiaoshan International Airport.The hotel comprises 417 expansive rooms and suites, each a minimum of 43 square metres. All feature contemporary and elegant décor with views of the city or West Lake. The guestrooms are designed with optimum space in mind and furnished with luxurious details and plush comforts. Enjoy a variety of global dining experiences, from the designer show kitchens of Central Market, to specialty house-crafted beer at Midtown Brewery. Make a booking at one of our exclusive private dining rooms at Cheng Zhong Bistro for authentic Cantonese and other Chinese specialties. Midtown Shangri-La, Hangzhou’s fitness and recreation facilities will include a gym, an indoor swimming pool, a Jacuzzi and steam and sauna rooms. Shangri-La’s signature CHI, The Spa will offer guests luxurious treatments to soothe the body and mind.Show More
We Price Match
Last booked 2 hrs ago
China travel essentials
Currency exchange
Superb views
Easy to reach
Varied breakfast
Airport drop-off availableShow More
Amenities
Currency Exchange
Taxi booking service
Priority airport drop-off
Priority airport pick-up
Languages Spoken at Front Desk
Station Pick-Up Service
Translation tools available
Luggage StorageFree
All Amenities
Property Description
The perfect base for both business and leisure travellers, Midtown Shangri-La, Hangzhou is located in the heart of the city’s traditional CBD in Xiacheng District. It lies just 10 minutes from the beautiful West Lake, at the intersection of Yan’an Road and Qingchun Road, where Hangzhou’s intra-city transportation hub is located and Metro Lines 1 and 2 meet. It is about a 10-minute drive to the high-speed rail station and 35 minutes to Hangzhou Xiaoshan International Airport.The hotel comprises 417 expansive rooms and suites, each a minimum of 43 square metres. All feature contemporary and elegant décor with views of the city or West Lake. The guestrooms are designed with optimum space in mind and furnished with luxurious details and plush comforts. Enjoy a variety of global dining experiences, from the designer show kitchens of Central Market, to specialty house-crafted beer at Midtown Brewery. Make a booking at one of our exclusive private dining rooms at Cheng Zhong Bistro for authentic Cantonese and other Chinese specialties. Midtown Shangri-La, Hangzhou’s fitness and recreation facilities will include a gym, an indoor swimming pool, a Jacuzzi and steam and sauna rooms. Shangri-La’s signature CHI, The Spa will offer guests luxurious treatments to soothe the body and mind.
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4.7/5
OutstandingI had an awesome stay at Shangrila, and I’ll definitely be back again!
All 6,005 Reviews
Surroundings
Metro: Fengqi Road
(240m)
Metro: Longxiangqiao
(760m)
Airport: Hangzhou Xiaoshan International Airport
(29.3 km)
Airport: Deqing Moganshan Airport
(35.5 km)
Train: Hangzhou Railway Station
(4.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Executive Suite
1 King bed
86m² | Floor: 3-9
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Horizon Club Twin Room
2 Single bed
43m² | Floor: 11-13
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Horizon Club King Room
1 King bed
43m² | Floor: 11-13
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Horizon Lakeview King
1 King bed
43m² | Floor: 12-13
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Twin Room
2 Single bed
43m² | Floor: 3-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe King Room
1 King bed
43m² | Floor: 3-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Twin
2 Single bed
43m² | Floor: 8-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Lakeview Suite
1 King bed
86m² | Floor: 9-13
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Horizon Premier King Room
1 King bed
78m² | Floor: 5-13
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Pine Exploration Theme Room
1 King bed
78m² | Floor: 5-13
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Green Frog Theme Room
1 King bed
78m² | Floor: 10
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
City Family Room
1 King bed
43m² | Floor: 3-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Lakeview Twin
2 Single bed
43m² | Floor: 9-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
19
B.duck Theme Room
1 King bed
78m² | Floor: 6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier King
1 King bed
43m² | Floor: 8-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Lakeview King
1 King bed
43m² | Floor: 9-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
6005 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.8
- Service4.7
Average for similar properties in Hangzhou
tws
March 31, 2025
When checking in, the staff tried to get me pay for an for a room upgrade (shocking!!!). I paid for lakeview room but I think I got possibly the worst located lakeview room.
When cleaning the room, the staff actually left cups unwashed.
No welcoming smiles or greetings when crossing path with staff at lobby . Did not feel welcome at all.
Compared to other 4*-5*hotels in China, no welcome fruits or complimentary drinks (other than water).
Considering that I checked in on my birthday, not even a birthday greeting or any acknowledgement.
Lai Yee Chan
March 18, 2025
Very clean, tidy and spacious room with great amenities. The room is too comfortable to stay in. The location is fantastic. The hotel is connected to a shopping mall. Your meals are easily covered if you're lazy to go far out.
The hotel breakfast was superb. Wide spread of food choice. More importantly, the dishes were freshly cooked and always warm even if they were prepared early. The taste was delicious too.
I would definitely come back here again.
Guest User
January 2, 2025
Perfectly located within walking distance to West Lake, with a shopping mall right next door. The hotel offers amazing breakfast, spotless rooms, and exceptional 5-star service. Truly a 5-star experience!
JJ87
December 22, 2024
Great location besides the Kerry Center and near the West Lake. Elegant and spacious room. Nice pool area with sauna, steam bath and hot jacuzzi.
The breakfast is average.
Guest User
December 25, 2024
I had an awesome stay at Shangrila, and I’ll definitely be back again!
Martin
October 25, 2024
Very nice luxury hotel close to the west lake. Also benefit from shopping mall and non chinesse restaurants there. Room was nice and spacy, breakfast good one with best service we had in china.
Xin Fang
October 10, 2024
Location is very nice, less than 5 minutes walk to wulin night market and 15 minutes drive to west lake. Very close to the city centre as well. Room was great and nice amenities. Check in staff was great too. Had a small issue in the room and it was rectified very quick, thanks to the afternoon Duty Manager, sorry didn’t get her name. the service level is really amazing. Would love to revisit next time
Guest User
April 5, 2025
Just good 4* hotel in Hangzhou, city that doesn’t really offer the choice of good hotels. Nice restaurants around are well fit for the foreigners not to stay hungry
Cloudmama
March 31, 2025
Great location, next to Kerry centre and wulin night market, walking distance to xihu. Hotel room is slightly dated but clean. Value for money given the great location and spacious room
Services & Amenities
Popular Amenities for China Travel
Currency Exchange
Taxi booking service
Priority airport drop-off
Additional charge
Priority airport pick-up
Additional charge
Languages Spoken at Front Desk
Station Pick-Up Service
Additional charge
Translation tools available
Luggage Storage
Free
Station Drop-Off Service
Additional charge
Executive Lounge
Tour/Ticket Service
Public parking
Free
Wi-Fi in Public Areas
Free
4 Restaurants
Café
Car Rental
Bar
Car Charging Facilities
Massage Room
Indoor swimming pool
Free
Multi-Function Room
Fitness Room
Sauna
Spa
24-Hour Front Desk
Executive Lounge
4 Restaurants
Bar
Indoor swimming pool
Multi-Function Room
Fitness Room
Spa
4 Restaurants
美食汇
Style: Buffet
Cuisine: Asian, European, Local, Seafood
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Thurs] 06:30-10:00, 17:30-21:00,[Fri] 06:30-10:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00
非凡酒廊大堂吧
Style: A la carte
Cuisine: Local
Open for: Afternoon tea
Ambience: Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 09:00-22:30
城中啤酒餐吧
Style: A la carte
Cuisine: American
Open for: Lunch, Dinner
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Tues] 15:00-03:00 the next day,[Wed - Thurs] 15:00-00:30 the next day,[Fri] 15:00-02:00 the next day,[Sat] 11:30-14:30, 15:00-02:00 the next day,[Sun] 11:30-14:30, 15:00-00:30 the next day
城中小馆中餐厅
Style: A la carte
Cuisine: Local
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Pool lounge
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Priority airport drop-off
Additional charge
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Car Rental
Business Services
Audio Visual Equipment
Wedding Service
Postal Service
Multi-Function Room
Front Desk Services
Currency Exchange
Translation tools available
Luggage Storage
Free
Front Desk Safe
Express Check-In and Check-Out
Porter/Bellhop
Tour/Ticket Service
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Room Service
Café
Lobby Bar
Bar
Public Areas
Executive Floor
Executive Lounge
Public Audio System
Non-Smoking Floor
Smoking Area
Central Ventilation System
Shopping Mall
Outdoor Furniture
No Smoking in Public Areas
Elevator
Health & Wellness
Massage Room
Fitness Room
Sauna
Spa
Cleaning Services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Kids' Toothbrush
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Children's Toys
Accessibility
Wheelchairs Available On-Site
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Carbon Monoxide Alarm
Fire Alarm
CCTV In Public Areas
Security Alarm
Fire Extinguisher
Smoke Detector
Security Personnel
Access Control System
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra cot: Free |
Children 2 years old and over | CNY 350.00 (approx. NZD 84.43) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 97.00 (approx. NZD 23.40) per person |
Children 12–17 years old | CNY 194.00 (approx. NZD 46.80) per person |
Adult | Buffet:CNY 194.00 (approx. NZD 46.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2016
- Renovated: 2016
- Number of Rooms: 414
The perfect base for both business and leisure travellers, Midtown Shangri-La, Hangzhou is located in the heart of the city’s traditional CBD in Xiacheng District. It lies just 10 minutes from the beautiful West Lake, at the intersection of Yan’an Road and Qingchun Road, where Hangzhou’s intra-city transportation hub is located and Metro Lines 1 and 2 meet. It is about a 10-minute drive to the high-speed rail station and 35 minutes to Hangzhou Xiaoshan International Airport.The hotel comprises 417 expansive rooms and suites, each a minimum of 43 square metres. All feature contemporary and elegant décor with views of the city or West Lake. The guestrooms are designed with optimum space in mind and furnished with luxurious details and plush comforts. Enjoy a variety of global dining experiences, from the designer show kitchens of Central Market, to specialty house-crafted beer at Midtown Brewery. Make a booking at one of our exclusive private dining rooms at Cheng Zhong Bistro for authentic Cantonese and other Chinese specialties. Midtown Shangri-La, Hangzhou’s fitness and recreation facilities will include a gym, an indoor swimming pool, a Jacuzzi and steam and sauna rooms. Shangri-La’s signature CHI, The Spa will offer guests luxurious treatments to soothe the body and mind.