Hangzhou Tianyuan Grand Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou
Hangzhou Tianyuan Grand Hotel
No.2-6 Qianchao Road, Shangcheng District, Hangzhou, Zhejiang 310020, China
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Last booked 24 mins ago on our site
Highlights
Free parking
Varied breakfast
Sparkling clean
Excellent service
Superb viewsShow more
Amenities
Spa
Executive Lounge
Public parkingFree
Priority airport pick-up
Car Rental
Library
Chess/Cards Room
2 Restaurants
All amenities
Property Description
Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ，in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.
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9.6/10
ExcellentExcellent services and amenities.
All 615 reviews
Surroundings
Metro: Jiangjin Road
(1.2 km)
Metro: Jianghehui
(1.2 km)
Airport: Hangzhou Xiaoshan International Airport
(24.6 km)
Airport: Deqing Moganshan Airport
(35.9 km)
Train: Hangzhou Railway Station
(6.1 km)
Train: Hangzhou East Railway Station
(7.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Winnie The Pooh Family Twin Room
2 Double bed
38m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
City-View Chess Culture Theme Double Bed Room
1 King bed
38m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Superior Double Room
1 Double bed
15m² | Floor: 11-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Check Availability
7
River-View Chess Culture Theme Twin Room
2 Double bed
38m² | Floor: 21-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
City-view Deluxe Queen Room
1 King bed
28m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
River-View Chess Culture Theme Double Bed Room
1 King bed
38m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Tianyuan Suite
2 King bed
200m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
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4
Deluxe Standard Room - River-View
2 Single bed
28m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
5
City-view Deluxe Standard Room
2 Single bed
28m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
2
Executive Standard Room
2 Double bed
28m² | Floor: 21-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
River-view Executive Suite
1 King bed
48m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
River View Chao Double Bed Room
1 Double bed
15m² | Floor: 11-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Check Availability
Double Room With E-sports
2 Single bed
28m² | Floor: 14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
7
Chess Culture Executive Suite
1 King bed
48m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room - River-View (Double Bed)
1 King bed
28m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Chess Culture Theme Leisure Room
1 Single bed
28m² | Floor: 14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
7
River-view Deluxe Suite
1 King bed
70m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.6/10
Excellent
615 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.4
- Location9.7
- Service9.6
Average for similar properties in Hangzhou
Yu
February 28, 2024
The hotel provided a highly comfortable stay, boasting a prime location adjacent to a large shopping mall. The staff demonstrated exceptional friendliness, with Xiao Jiang, in particular, going above and beyond in accommodating my requests.
Lucas
December 10, 2023
Slightly old fashioned infrastructure, but plenty of space, and a truly amazing service - staff extremely nice and patient, smiling and ready to help, I was really surprised. Cane here with no expectation but left extremely satisfied.
The room looks a bit old but there's plenty of space. Overall the feeling is closer to being at home than to being in a hotel, and I loved it!
Guest User
August 20, 2023
The service was perfect everyone was friendly and helpful. The breakfast was mainly Chinese food there was a small collection of European food. The interior looks old and was partly damaged. But everything was clean and hygienic. The view from my room was amazing.
Guest User
November 20, 2024
Excellent services and amenities.
Guest User
February 14, 2025
Good sea view room!
KarolineH
May 7, 2023
Very friendly and attentive staff. No English but made due with translator app which worked just fine. Old and dated decor but good location. Was looking forward to four workouts in the gym and the swimming pool while on a business trip. Chose this hotel specifically for its indoor swimming pool and gym. Would have stayed elsewhere in the area otherwise. That said, the pool and gym turned out to be public and couldn't be used at all as there was kids' swimming going on every time I went - tried on 4 separate occasions and every time the gym equipment was occupied by a dozen sleeping or relaxing parents and grandparents playing on their phones while waiting for their kids' swimming lessons to end. I was also told that the treadmills were out of order. The listing on Trip.com should be updated. It shouldn't be listed as a having an indoor hotel pool and gym as it's not only outside and adjacent in a different building with no direct access from the hotel, it's also a public facility and not accessible to hotel guests if swimming lessons are going on.
Julian.
September 4, 2022
This was a great stay. It is a Chinese styled hotel and Only a few staff speak English but they go the extra mile to help. The hotel is close to the mixc. Overall a good stay.
BeBe"_"yu
May 9, 2025
"The river scenery stretches all the way to the horizon", the river scenery dispels all worries. I will come again.
Original TextTranslation provided by Google
Anonymous User
April 9, 2025
The room was very nice, spacious and bright, and the elderly and children were satisfied. This trip was perfect because of this hotel. Thanks to Xiao Wu at the Tianyuan front desk for his help. He is really kind and nice. I will choose to stay here again when I come to Hangzhou!!! Thank you for the wonderful memories
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Spa
Executive Lounge
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Library
Chess/Cards Room
2 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Robot Service
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Guest Laundry
Spa
Executive Lounge
2 Restaurants
Meeting Room
2 Restaurants
29楼杭州棋府中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 10:30-21:00
34楼云顶旋转自助餐厅
Cuisine: Chinese, Pizza, Seafood, Steakhouse, Sushi
Open for: Breakfast, Dinner
Ambience: Family-friendly, Romantic
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front Desk Services
24-Hour Front Desk
Self-Service Check-In Machine
Lockers Available
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Kiosk/ Convenience Store
Café
Room Service
Health & Wellness
Foot Bath
Spa
Body Care
Activities
Chess/Cards Room
Public Areas
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Central Ventilation System
Humidifier
Vending Machine
Robot Service
No Smoking in Public Areas
Smoking Area
Garden
ATM
Library
Cleaning Services
Laundry Service (Off-Site)
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Books or Audio/Video Products for Children
Business Services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Wedding Service
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | CNY 198.00 (approx. NZD 46.31) per person per night Extra cot: Free |
Children 3 years old and over | CNY 198.00 (approx. NZD 46.31) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | CNY 28.00 (approx. NZD 6.55) per person |
Children between 1.2–1.4m in height | CNY 58.00 (approx. NZD 13.57) per person |
Children over 1.4m in height | CNY 98.00 (approx. NZD 22.92) per person |
Adult | Buffet:CNY 98.00 (approx. NZD 22.92) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2019
- Number of Rooms: 208
Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ，in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.
Hotel has 206 rooms (sets), with executive floors and executive lounge, guest room area of each floor has a unique cultural theme, layout is also unique, both corridor or room according to the different theme shows the rhyme chess, chess, chess, QiShi, chess, chess, chess, chess beauty. Stay in tianyuan mansion, pay attention to every detail of the chess culture decoration, simple and elegant, let you enjoy the qiantang amorous feelings at the same time appreciating the chess culture's extensive and profound.
Hangzhou city's highest revolving restaurant -- tianyuan cloud top revolving cafeteria, the unique geographical location of the river intersection, can enjoy a bird's eye view of the city and the river scenery, let people linger on. Chess house is located in the third floor Chinese restaurant has 360 seats, in the selection of hangzhou cuisines and fresh, Tianyuan is also equipped with 11 meetting rooms，is an ideal place for you receiving all kinds of meetings, banquets, form a complete set of large parking lot can be parked more than 200 units。
Hangzhou tianyuan Grand Hotel has a high quality VIP golden key reception team,“From Dawn to Dusk, Welcoming and Farewelling Guests, Being Ladies and Gentlemen;With High Moral Inside and Perfect Etiquette Outside, Delivering Service with Sincerity.”With this service concept of the center, we provide the guests with high quality and high quality and personalized service.
Hotel has 206 rooms (sets), with executive floors and executive lounge, guest room area of each floor has a unique cultural theme, layout is also unique, both corridor or room according to the different theme shows the rhyme chess, chess, chess, QiShi, chess, chess, chess, chess beauty. Stay in tianyuan mansion, pay attention to every detail of the chess culture decoration, simple and elegant, let you enjoy the qiantang amorous feelings at the same time appreciating the chess culture's extensive and profound.
Hangzhou city's highest revolving restaurant -- tianyuan cloud top revolving cafeteria, the unique geographical location of the river intersection, can enjoy a bird's eye view of the city and the river scenery, let people linger on. Chess house is located in the third floor Chinese restaurant has 360 seats, in the selection of hangzhou cuisines and fresh, Tianyuan is also equipped with 11 meetting rooms，is an ideal place for you receiving all kinds of meetings, banquets, form a complete set of large parking lot can be parked more than 200 units。
Hangzhou tianyuan Grand Hotel has a high quality VIP golden key reception team,“From Dawn to Dusk, Welcoming and Farewelling Guests, Being Ladies and Gentlemen;With High Moral Inside and Perfect Etiquette Outside, Delivering Service with Sincerity.”With this service concept of the center, we provide the guests with high quality and high quality and personalized service.