To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(726)
Positive reviews(713)
Reviews with photos/video(141)
Delicious breakfast(130)
Friendly front desk staff(52)
Convenient parking(40)
Would stay again(32)
Convenient public transportation(18)
Tasty restaurant(12)
Delicious buffet(12)
Close to metro(8)
Negative reviews(13)
Guest User
Business Double Room
Stayed in Mar 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 12, 2023
i had a great time there, the room was a perfect mix of Western and Chinese, fast check-in, great amenities, good window view, I'll give it 4.9 of 5 only because my room wasn't sound proof, other than that it was perfect 👌🏽
Guest User
Family Room
Stayed in May 2024
Family
5 review
3.2/5
Posted on Jul 12, 2024
Nothing
Constantin-Adrian
Business Single Room
Stayed in Nov 2021
Solo travelers
16 review
4.0/5
Very Good
Posted on Nov 13, 2021
Nice hotel, good breakfast, reception personnel very welcome.
Response from Property: Dear guest: Goodmorning! Thank you very much for your support and recognition of the hotel. Everything we do only brings a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are really moved. We Will continue to work hard and be ready for you to come back at any time。
Huihui-0
Selected 2-bed Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel stay experience in Hangzhou is really great. I would like to especially praise the front desk staff. Their warm service made us feel at home and provided us with a lot of help. The room is spacious and the view is also very good. There is a small river outside the window, and there are benches for rest. You can sit down and chat with friends. It is not far from the canal. It is also good to go out for a walk at night to help digestion. It is also a good choice to take a bottle of water out for a jog. The hotel has a good location and convenient transportation. It is very close to the West Lake. It is very convenient to go to museums and theaters. There is also a snack street nearby where you can go shopping. There is a gym on the 4th floor of the hotel. It is very convenient for exercise and fitness. It is right at the elevator entrance. The hotel has many types of breakfast and also provides various fruits to meet the needs of different guests. In general, the experience of this stay is very good. Thanks again to the enthusiastic service of the hotel staff and recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear guest: We are very grateful for your enthusiastic evaluation and detailed feedback to us, and we are extremely honored. Your satisfaction is our driving force! In view of your praise, we will continue to optimize the service details to ensure that every guest can enjoy the warmth of home. Regarding the convenience of surrounding facilities, we are glad to know that the location of the hotel can meet the needs of you and your family or friends. As for the fitness center and breakfast experience, we will continue to provide the latest and diversified facilities and services to meet the needs of all guests. Thank you again for your support, we look forward to your next visit and continue to bring you a better service experience.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The front desk staff was warm and polite, and provided us with very considerate service. The lobby is spacious and bright, and a rest area is set up for guests to rest. The hotel is also equipped with charging piles. When I came, my car just ran out of power, so I put it in the hotel to charge. I took a taxi to the West Lake at night. It was not far away, and it took about 10 minutes to get there. It was very convenient. The guest room was very clean, full of details, and the bed was moderately soft and hard, and it was very comfortable to sleep. The living experience was very good. The toiletries in the bathroom were also complete. There are many options for breakfast in the hotel, which suits my taste. I personally prefer pasta. I tried all kinds of pasta provided. Haha, it feels good, and a variety of fruits are also provided. The hotel is conveniently located, close to the road, easy to find, and convenient for travel. The surrounding supporting facilities are complete, with food and drinks. During the stay, I felt the hotel team's attentiveness and carefulness. A very satisfying trip 🧳! Looking forward to staying again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your satisfactory feedback. We are proud to provide you with satisfactory services! We hope that the charging facilities can bring convenience to your little episodes during your journey. The guest rooms and breakfast are the focus of our continuous efforts to improve. The team will continue to optimize the details to create a more comfortable environment and more intimate breakfast options. We are very happy to know your surrounding experience and travel satisfaction, which is directly related to our surrounding supporting strategy. Your encouragement is our driving force for continuous improvement. We look forward to your next visit. We still promise to bring you a pleasant and relaxing travel experience with the care and attentiveness of the hotel team.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel has convenient transportation and complete facilities. It is very convenient to take a taxi from Hangzhou East Station. It only takes more than 20 minutes. There are buses nearby, which is also very convenient. The hotel has a parking lot, and parking is free for accommodation. The waiters are very good. The autumn atmosphere is very strong when you enter the lobby. The flower arrangement is very beautiful, and there is a light tea fragrance. The room is very clean, with complete sanitary facilities, and the breakfast is also very rich. There are souvenirs for check-out, which is very considerate. There is also lemonade at the front desk. Although it is the beginning of autumn, the weather is still so hot. It is very comfortable to have a glass of cold lemonade at this time. It is great! It is still worth recommending everyone to stay.
Original TextTranslated by Google
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Because of the typhoon, we were trapped in Hangzhou. We chose a hotel nearby. After being recommended by a friend, we chose this hotel. The experience was good. It was close to my friend's house and convenient. When checking in, the front desk staff saw that we brought children and helped to upgrade the family room for free. The room also gave the children slippers and toothbrushes. The children were so happy. Because we didn't buy breakfast, we consulted and found that the children's breakfast was based on height, which was quite reasonable. Later, we went out to eat with friends and didn't have breakfast in the hotel. I heard it was not bad. When checking out, the front desk lady said that it was the Mid-Autumn Festival, and the hotel specially prepared souvenirs for the guests staying in. When I opened it, it was a small snack. It was such a surprise. It was a pleasant trip. The recommendation of my friend was really good. I will come again next time if I have the chance!
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and feedback. We are very happy to provide you with a pleasant accommodation experience. Regarding the specific height and age standard arrangements for breakfast, we will further review and optimize them to ensure that they are more reasonable and generally applicable. For the needs of children staying in the hotel, we will continue to improve and perfect our services, provide more child-friendly facilities and meal options, and make your family trip more intimate and comfortable. For the special preparation of souvenirs, we will consider adjusting the content and form of gifts according to festivals and seasons in the future, and add more surprises and personalized services. Thank you again for your choice and valuable comments. We look forward to your visit again. We sincerely invite you to become our frequent guest and create more beautiful memories together!
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel lobby is elegant. As soon as you enter the lobby, you can smell the faint smell of white tea and the lighting is warm. Check-in is very fast and convenient, and there is no deposit required. The room is clean and hygienic. The breakfast is diverse and tastes good. In general, the stay is quite comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your wonderful review. I am very happy that you experienced comfort and satisfaction during your stay. We value every bit of your feedback. Smelling the scent of white tea and enjoying the warm lighting environment, we are committed to creating a warm welcome for every guest; thank you again for choosing to stay at Radisson Blu Hotel. Your satisfaction is our unremitting goal. I hope to have the opportunity to serve you again.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Other
6 review
5.0/5
Outstanding
Posted on Sep 8, 2024
This time I stayed at Meiyuan Hotel, and the experience exceeded my expectations. Although the room is not big, it is warmly decorated and clean, and the bed is comfortable and soft; the service staff is also very considerate, making people feel at home, and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your affirmation and praise of Radisson Meiyuan Hotel! We are deeply honored that you have such a wonderful stay experience, and highly praise your comfortable bed, warm room layout and our service team. Your satisfaction is our unremitting goal. We look forward to your visit again and we will serve you wholeheartedly!
125%/-+63258
Selected 2-bed Room
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel staff's service attitude is very good, the hotel is cost-effective, and we are very satisfied with this accommodation experience. In terms of hygiene, the room is clean and tidy, which makes us feel very relieved. The location of the hotel is very convenient, the transportation is very convenient, the breakfast is rich and varied, and the taste is delicious, which makes me feel at home.
Original TextTranslated by Google
Response from Property: Thank you very much for your enthusiastic review. We are honored to receive your high evaluation of the hotel service, location, hygiene, cost-effectiveness and catering. Your satisfaction is our greatest pursuit. We will continue to optimize the cleanliness of the room and the richness of the breakfast items, and strive to exceed your expectations. If you have any future needs or questions, please feel free to contact us. Your satisfaction is very important to us. We look forward to your visit again and create a warm, convenient and comfortable living experience for you again.
Anonymous User
Selected 2-bed Room
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The check-in process is simple and fast, saving time. The hotel's breakfast is diverse and nutritious. The room is clean and tidy, with complete facilities. Parking is convenient and free, and there is a wake-up service in the hotel! The service staff is very enthusiastic and willing to provide all kinds of help. It is an unforgettable accommodation experience.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments and feedback. We are very glad that you are satisfied with our services and facilities. This is a great encouragement to our team. As for parking services, we will continue to optimize to ensure that this convenience is improved overall. As for wake-up service, we always ensure that the service is accurate so that you can sleep peacefully and wake up on time every time you stay. We are well aware of the importance of good service. Every enthusiastic service of our team members is part of our pursuit of quality experience. We look forward to the opportunity to provide you with an unforgettable stay experience again. Thank you again for your valuable evaluation, which helps us to continuously improve the quality of our service.
Smilingsnail
Selected 2-bed Room
Stayed in Aug 2024
Family
22 review
4.6/5
Great
Posted on Aug 19, 2024
It's a bit far from all the scenic spots. The Chinese style of the lobby and restaurant is quite good. The breakfast tastes average, but the environment is better. The room is relatively old, and the photos only show the renovated parts. The wardrobe and bathroom are very old-fashioned, and the refrigerator is not very powerful. As for sleeping, the bed is okay, and the sound insulation effect is okay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in Meiyuan. I wish you a happy mood and a happy family!
Guest User
Selected 2-bed Room
Stayed in Aug 2024
Family
2 review
4.6/5
Great
Posted on Aug 19, 2024
Facilities: It looks a bit old, the bathroom still has a bathtub and a fixed shower, which is not very convenient to take a shower
Service: The staff are very enthusiastic, if you need anything, it will be delivered soon after you call, the auntie also put yogurt in the room at night, the takeaway is delivered by a robot, the elevator can only be used by swiping the room card, it is very safe
The parking lot is free and good, next to the residential area, but a little far from the subway station, it is too hot to go out and don't want to walk, so I can only take a taxi
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your feedback on our hotel, especially the valuable suggestions on facilities and experience. We attach great importance to your valuable opinions, which are the driving force for our continuous improvement. Thank you for your understanding, especially the high evaluation of the staff's service and the recognition of other aspects of the hotel. We will continue to work hard to improve the quality of service and create a more thoughtful and caring living experience. If there is a chance to come again next time, I look forward to serving you again and creating a better memory of your stay together. Here, thank you again for your feedback and support.
Guest User
Selected 2-bed Room
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Aug 19, 2024
This is a renovated old hotel. The lobby is quite Chinese in style. The bedrooms are also OK. The bathroom is different in each room. The room I got has an old-fashioned bathtub and a fixed shower head. It took me back to the 90s. The breakfast environment is OK, but the taste is average.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your evaluation of the hotel. We are honored that you chose our hotel. We are very sorry that you did not get the ideal experience in some aspects. Regarding the quality of breakfast, we will enhance the selection of dishes and adjust the taste according to your feedback, and pursue a better dining experience. Your feedback is valuable and essential to improving our service quality. Thank you for your understanding and support, and look forward to the opportunity to provide you with a better service experience.
Buyuantoulouxingmingdehua
Selected 2-bed Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is quite good. Although it is quite old, it is quite clean. It feels that the rooms should be newly renovated. There will be an aunt to deliver yogurt in the evening. The price-performance ratio is also very high. Overall it is very good
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Meiyuan Hotel in the future and tell us more about your feelings and experiences during your stay in the future. I warmly look forward to your visit again!