Redstar Culture Hotel

The scenery is nice, the service is also in place, the account manager's attitude is also very good, any problems can be dealt with in time, it's a great experience, I fell in love with it, I will book again next time

I came to see my eyes and stayed at the Red Star Cultural Hotel opposite. I chose a family room. The hotel staff were very enthusiastic and praised the small party comrades! The service is great! I will choose this hotel next time I come to Hangzhou!

It was evening when we went there. Anyway, we were short of more than 200 yuan and said we wanted to give it a try. Then when we entered the lobby, it was quite grand. When we got on the elevator and entered the room, it was normal. Then after taking a shower, the disposable slippers got wet, so I went to the front desk and asked for two more pairs. The female waitress showed her face and said that if she didn't give them to her after she had already given them, she would die if she used two more pairs of slippers. The waiter has a bad attitude. The toilet and other items are very old, and the air conditioner was not warm even if it was turned on all night. The next morning, I kept drilling holes with an electric drill, which even lifted the lid of my roof. It was so bad, so bad. I won’t come back again. . . . . This is still four stars.

The front desk was very warm and thoughtful, the hotel rooms were clean and hygienic, especially the hotel lobby had a strong atmosphere and artistic atmosphere. I will come again next time. It is right at the subway entrance, 2 stops away from the West Lake subway station. After dinner in the evening, you can walk over to Hefang Street.

The implementation is outdated. The single room was upgraded to a standard room for free without consent, and the window of the standard room is next to a building.

The facilities in the room are old, the carpet is very dirty, and there are fruit peels on the floor. It's really bad.