EBO Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou
EBO Hotel (Hangzhou West Lake)
No.16 of Instagrammable Hotels in West Lake
No.435 Fengqi Road, Gongshu District, Hangzhou, Zhejiang 310006, China
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Last booked 1 min ago on our site
China travel essentials
Varied breakfast
Easy to reach
Translation tools
Most card payments accepted
Free parkingAmenities
Private parkingFree
24-Hour Front Desk
Luggage StorageFree
Restaurant
Taxi booking service
Robot Service
Meeting Room
Secretarial Services
All amenities
Property Description
Yibo Hotel (Hangzhou West Lake Branch) is located in the bustling commercial district of Fengqi Road in the center of Hangzhou. It is only 30 meters away from the subway entrance and exit (at the intersection of Line 1/2), and can be reached by walking for 1 stop to West Lake Longxiang Bridge and 5 stops to Hangzhou East Station. It takes 7 minutes to walk to Wulin Night Market and 8 minutes to ride to West Lake Music Fountain, Wulin Commercial District, and Hangzhou Tower Wulin Yintai and Kerry Center are within easy reach, enjoying the golden location of "staying away from the dust and never leaving the city".
The hotel has 100 smart rooms that empower the travel experience with technology, equipped with combed cotton bedding and duck down quilts+three layers of soundproof glass, creating a deep sleeping fortress
▶ 5F Skyline Social Layer
24-hour self-service laundry room (laundry, drying)
Panoramic Billiards Room · Competitive Table Tennis Room (Free Use)
▶ Yuanqi Breakfast
A wide variety of breakfast options, Chinese and Western style dishes bring vitality to the morning
▶ Stopping scene
Business travelers: Metro Line 2 takes 15 minutes directly to Qianjiang New City, and after an efficient meeting, they can go back to their room and sleep with just one click;
Vacation guests: Roam around West Lake during the day, play billiards and table tennis fiercely in the afternoon, and the laundry room is always refreshed with new clothes;
Living at C Fengqi Road, driven by both intelligent living and poetic West Lake scenery
Exchange the freedom to switch between lake and mountain scenery and urban prosperity within the distance of one subway station
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9.5/10
OutstandingAlmost next to metro station. Comfortable and spacious room
All 1,735 reviews
Surroundings
Metro: Fengqi Road
(190m)
Metro: North Zhonghe Road
(750m)
Airport: Hangzhou Xiaoshan International Airport
(28.9 km)
Airport: Deqing Moganshan Airport
(31.6 km)
Train: Hangzhou Railway Station
(4.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Yishe Spectacular Double Bed Room
1 Queen bed
40m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Poshe Double Bed Room
1 Queen bed
28m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Poshe Twin Room
2 Single bed
30m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Yunshe Double Bed Room
1 Queen bed
28m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
9.5/10
Outstanding
1735 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.3
- Location9.5
- Service9.5
Average for similar properties in Hangzhou
Anonymous User
July 17, 2025
I feel like this hôtel need a very good évaluation . Since Everything was perfect, including the breakfast. We really get for our money. I will not book any other hôtel if i have to visit Hangzhou again.
YUNG KAILIM
June 21, 2025
Convenient location to attractions, metro station and nice shopping mall, great breakfast varieties, comfortable room.
Xuanyen21
June 16, 2025
I had a great stay here! The room was clean, well-maintained, and exactly as described. The staff were friendly and helpful throughout my stay. Everything felt organized and comfortable, and the location was convenient for getting around. For the price, it was definitely worth it. I would absolutely recommend this place to others and would stay here again.
Guest User
June 17, 2025
Service is top-notch at EBO. I had issues with the previous hotel and they helped me contact them. I was gifted a box of biscuits when they found out I was looking to buy but couldn't find them in the shops. Special shout out to Xiao Lu and her team at the front desk. Attentive and warm reception from the staff. A big lounge is available next time the reception area. There's billiards and ping pong table, also lounging areas and a nice landscaped balcony. Really made our stay memorable.
JENNIFER ROXANNE BEE YAN
June 9, 2025
★★☆☆☆
Great Location and Clean, But Disappointing Front Desk Experience
We stayed at the EBO Hotel in Hangzhou and appreciated its central location, modern amenities, and overall cleanliness. The rooms were well-maintained and comfortable, making it convenient for exploring the city.
However, our experience with the front desk staff was disappointing. A delivery of souvenir cookies was left unattended in the middle of the lobby walkway. When we asked the staff why it was placed there instead of being securely held, they feigned ignorance rather than offering assistance.
Additionally, the laundry room lacked clear instructions. After running a drying cycle for an hour on what seemed to be the highest heat setting, our clothes remained wet so I put it on another cycle. It was late (around 2am), so I approached a staff member, 南风, to ask if she could help transfer our laundry to a bag or basket in case others needed to use the dryer once our laundry was done. Her curt response was, “I have things to do,” which felt unprofessional and unhelpful.
The hotel itself is pleasant, but the guest experience would be greatly improved if the front desk staff were more proactive, attentive, and customer-oriented.
★★☆☆☆
位置佳、设施新，但前台服务态度令人失望
我们入住杭州的EBO酒店，地理位置非常便利，酒店整体干净整洁，设施也很现代，房间舒适，是探索城市的不错选择。
不过，前台的服务体验却令人失望。
一份我预先寄到酒店的伴手礼饼干，被随意放在大厅过道中间，来来往往的客人都可能踩到。我们询问前台为何不妥善保管，对方却一脸茫然，表现出毫不关心的态度。
此外，酒店的自助烘干机没有明确的操作说明。我们凭直觉选择了最高温模式运行一个小时，衣物依旧湿透所以需要第二轮的烘干。当时已是凌晨2点，我向一位值班人员南风询问，是否可以在烘干完成后，协助将衣物移到篮子或袋子里以便其他客人使用。她却冷淡地回了一句：“我有自己的事做。”完全没有表现出基本的服务意识。
整体来说，酒店硬件不错，但如果前台人员能更加主动、细心和有服务精神，住客体验将会大大提升。
JoyLee1425
May 30, 2025
Hotel neat and clean, variety breakfast choices, outstanding customer service. Hotel decorations with hearts and meaningfully.
Anonymous User
June 1, 2025
Good Location, very near to the metro station. Rooms were well equipped, clean and comfortable. The hotel was also really kind and went to extra mile to specially provide a shower chair upon request as we had a wheelchair user on the trip. We are really happy with the hotel we chose for our Hangzhou trip! Highly recommended!
Oh HL
May 10, 2025
Having front desk staff fluent in English is helpful for international visitors. The room is in excellent condition (hygienic). Level 5 lobby creates a welcoming and open atmosphere, featuring a pool table and a comfortable waiting area- encourages relaxation after a long day of excursions.
Qiu Xuan
May 27, 2025
The hotel is well equipped with technology and their buffet breakfast was great! Everyday you’ll see different dishes! Very close to subway station, walkable distance to mega malls.
Services & Amenities
Most Popular Amenities
Private parking
Free
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Taxi booking service
Robot Service
Meeting Room
Additional charge
Secretarial Services
Multi-Function Room
Wi-Fi in Public Areas
Free
Guest Laundry
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
Self-Service Check-In Machine
24-Hour Front Desk
Translation tools available
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Free
Public Areas
Non-Smoking Floor
Elevator
Central Ventilation System
Robot Service
No Smoking in Public Areas
Smoking Area
Garden
Cleaning Services
Clothes Dryer
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Slippers
Business Services
Multi-Function Room
Secretarial Services
Meeting Room
Additional charge
Fax/Copying Service
Safety & Security
CCTV In Public Areas
First-Aid Kit
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–06:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 68.00 (approx. NZD 15.91) per person |
Adult | Buffet:CNY 68.00 (approx. NZD 15.91) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 100
Yibo Hotel (Hangzhou West Lake Branch) is located in the bustling commercial district of Fengqi Road in the center of Hangzhou. It is only 30 meters away from the subway entrance and exit (at the intersection of Line 1/2), and can be reached by walking for 1 stop to West Lake Longxiang Bridge and 5 stops to Hangzhou East Station. It takes 7 minutes to walk to Wulin Night Market and 8 minutes to ride to West Lake Music Fountain, Wulin Commercial District, and Hangzhou Tower Wulin Yintai and Kerry Center are within easy reach, enjoying the golden location of "staying away from the dust and never leaving the city".
The hotel has 100 smart rooms that empower the travel experience with technology, equipped with combed cotton bedding and duck down quilts+three layers of soundproof glass, creating a deep sleeping fortress
▶ 5F Skyline Social Layer
24-hour self-service laundry room (laundry, drying)
Panoramic Billiards Room · Competitive Table Tennis Room (Free Use)
▶ Yuanqi Breakfast
A wide variety of breakfast options, Chinese and Western style dishes bring vitality to the morning
▶ Stopping scene
Business travelers: Metro Line 2 takes 15 minutes directly to Qianjiang New City, and after an efficient meeting, they can go back to their room and sleep with just one click;
Vacation guests: Roam around West Lake during the day, play billiards and table tennis fiercely in the afternoon, and the laundry room is always refreshed with new clothes;
Living at C Fengqi Road, driven by both intelligent living and poetic West Lake scenery
Exchange the freedom to switch between lake and mountain scenery and urban prosperity within the distance of one subway station