Four Seasons Hotel Hangzhou at West Lake
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1 room, 2 adults, 0 children
All properties in Hangzhou
Four Seasons Hotel Hangzhou at West Lake
2025 Global 100 – Luxury Hotels
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang 310013, China
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Last booked 3 hrs ago
Highlights
Free parking
Ideal location
Delicious breakfast
Excellent service
Sparkling cleanShow more
Amenities
Indoor swimming poolFree
Hiking
Spa
Massage Room
Fitness Room
ParkingFree
Priority airport pick-up
Restaurant
All amenities
Property Description
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
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9.6/10
Great view, beautiful interior. Great service, very spacious room
All 666 reviews
Surroundings
Metro: Huanglong Sports Center
(2.7 km)
Metro: Gudang
(2.9 km)
Airport: Deqing Moganshan Airport
(31.6 km)
Airport: Hangzhou Xiaoshan International Airport
(32.5 km)
Train: Hangzhou Railway Station
(7.6 km)
Train: Hangzhou East Railway Station
(12.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Garden View Room King Bed
1 King bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lotus Suite
1 King bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Guestroom - Garden-View (Double Bed)
1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Royal West Lake Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Courtyard-View (Queen bed)
1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Garden View Room King Bed
1 King bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Premier Garden View Room Two Double Beds
2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Guestroom - Courtyard-View
1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Garden-View, Courtyard-View (Double Bed)
1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Courtyard Room
1 Queen bed
120m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
2
Courtyard Suite
1 Queen bed
220m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Three-Bedroom Mansion
Bedroom 1:3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Garden View Room Two Double Beds
2 Double bed
63m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Garden-View (2 Beds)
2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One-Bedroom Villa With Private Pool
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Lagoon Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Panorama Garden View Room
1 King bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Themed Room - Courtyard-View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
West Lake Suite
1 King bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.6/10
Excellent
666 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.5
- Location9.8
- Service9.6
Average for similar properties in Hangzhou
Lu
April 23, 2025
The service was wondrous and welcoming, they did Everting we asked for, the room were comfortable and the view was spectacular! Every staff we met is friendly and helpful, especially thanks for Lu Lu liu and Rebecca at front desk! Food is divine! This hotel for everthing you need and more! Worth of money and memorable stay! We will come back doe sure!
Jenny of Texas
January 22, 2025
If you are looking for luxury, this is it! Everything about the hotel screams luxury: from the lobby, to the gardens, to every little detail of the guest room. It is amazing to find such a quiet corner with beautiful gardens and green space in the middle of a somewhat crowded city. You will feel like living in a park. The staff is extremely attentive and eager to cater to your needs and wants. We will definitely stay here again at our next visit to Hangzhou
Fan
June 20, 2025
Four seasons never disappoints. Incredible property right next to west lake with private views and very tranquil vibes. Great location for sightseeing or a peaceful retreat for the mind, body, and soul. Will definitely be back again.
kylo kylo
June 28, 2025
Stayed here for one night to watch Hans Zimmer in concert nearby. Wonderful, wonderful hotel with beautiful surroundings and walking distance to West Lake. The rooms are beautiful and the staff very friendly and accommodating. Would definitely come again. Dream hotel. Wish all hotels were like this.
ssd_ru
September 29, 2024
Almost perfect in every aspect, unprecedented service, probably the best hotel experience in my life, while I've been to other 4S before
Anonymous User
May 13, 2025
Great view, beautiful interior. Great service, very spacious room
Temsiri Chaiphanichapan
November 10, 2024
The hotel is very beautiful and equipped it with all amenities needed. Oliver, the concierge, was very helpful and suggesting us with a lot of useful information with warmth and sincerity.
One shortcoming was the housekeeping service that the third night during our stay, we went back to the room around 8 PM and our two rooms were not cleaned. I wonder about that because I believed that I did not turn on Do Not Disturb button. After a long day of traveling, we've got to wait for the housekeeping to clean the room for another hour to use the rooms.
However, the overall experience was good and we wish to go back again next time.
Guest User
April 15, 2024
I cannot speak highly enough about my recent stay at the hotel. From the moment we arrived, everything was simply perfect. Our room boasted a breathtaking view of the traditional infinity pool, adding an extra touch of charm to our experience.
The level of service provided by every member of the staff was unparalleled. The employees at Fourseasons demonstrated a remarkable dedication to meeting every guest's needs with utmost care and attention to detail. Their personalized approach made us feel truly valued throughout our stay.
The culinary experience was equally impressive. The food was exceptional, and the staff went above and beyond to assist us with table reservations, ensuring our dining experiences were nothing short of delightful.
I cannot express enough gratitude for the effort put forth by the entire team in making our family trip so memorable. It is without a doubt that we will return to Hangzhou in the future, and Fourseasons will undoubtedly be our first choice for accommodation once again.
Thank you for exceeding our expectations and providing us with a truly unforgettable stay.
Guest User
November 25, 2023
Beautiful hotel in a perfect location to explore the West Lake. Excellent service and amenities too!
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Hiking
Spa
Massage Room
Fitness Room
Parking
Free
Priority airport pick-up
Restaurant
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Children's Playground
Babysitting Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Guest Laundry
Indoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Station Drop-Off Service
Additional charge
Priority airport pick-up
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Business Services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Free
Wedding Service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Electronic Identification Registration
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Lobby Bar
Room Service
Public Areas
Gift Shop
Public Audio System
Non-Smoking Floor
Elevator
Central Ventilation System
Humidifier
Barbecue
No Smoking in Public Areas
Garden
ATM
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Foot Bath
Spa
Haircut
Body Care
Hiking
Yoga Session
Activities
Table Football
Game Room
Cleaning Services
Clothes Steamer
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Children's Playground
Stroller
Babysitting Services
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Accessibility
Handrails in Stairways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | CNY 154.00 (approx. NZD 36.29) per person |
Children 12–17 years old | CNY 308.00 (approx. NZD 72.57) per person |
Adult | Buffet:CNY 308.00 (approx. NZD 72.57) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Frequently Asked Questions
What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
The check-in time at Four Seasons Hotel Hangzhou at West Lake is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
Does Four Seasons Hotel Hangzhou at West Lake have a swimming pool?
Yes, Four Seasons Hotel Hangzhou at West Lake has a pool.Does Four Seasons Hotel Hangzhou at West Lake have a swimming pool?
Are pets allowed at Four Seasons Hotel Hangzhou at West Lake?
Yes, Four Seasons Hotel Hangzhou at West Lake is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Four Seasons Hotel Hangzhou at West Lake?
Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
Yes, guests at Four Seasons Hotel Hangzhou at West Lake can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?
Prices at Four Seasons Hotel Hangzhou at West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?
Which airport is closest to Four Seasons Hotel Hangzhou at West Lake?
Deqing Moganshan Airport is the closest airport to Four Seasons Hotel Hangzhou at West Lake, and it is about 1 hour from hotel by car (31.6 km).Which airport is closest to Four Seasons Hotel Hangzhou at West Lake?
What is the cancellation policy for Four Seasons Hotel Hangzhou at West Lake?
The cancellation policy for Four Seasons Hotel Hangzhou at West Lake varies depending on the type of room and booking conditions.What is the cancellation policy for Four Seasons Hotel Hangzhou at West Lake?
About This Property
| Nearest Airport | Deqing Moganshan Airport |
|---|---|
| Distance to Airport | 31.59KM |
| Nearest Train Station | Hangzhou East Railway Station |
| Distance to Train Station | 12.47KM |
| Nearest Metro Station | Huanglong Sports Center |
| Distance to Metro Station | 2.7KM |
| Average Price From | NZD3261 |
| Hotel Star Rating | 5 |