No. 2 hushu South Road, Gongshu District, Hangzhou, Zhejiang, 310006, ChinaView Hotel Details
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Nade ShiJia Guest Reviews
4.7/5
Outstanding
2585 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2585)
Positive reviews(2516)
Reviews with photos/video(922)
Delicious breakfast(434)
Easy to get around(294)
Would stay again(254)
Located downtown(71)
Good views(41)
Delicious buffet(29)
Has French windows(26)
Negative reviews(68)
jjtan07
Queen Room With Lake View
Stayed in Nis 2024
Family
3 review
4.7/5
Amazing
Posted on 29 Nis 2024
Slightly far from the nearest subway but we took as as a stroll 😊
Alas, the paid view moment for west lake view only lasted during check out, weather plays a part though…
Response from Property: Dear guest, hello! Thank you very much for choosing us and giving us a good comment, your recognition of us makes us feel very happy! The location of the hotel is excellent, both transportation and dining are very convenient. When you come to our hotel, you will feel as warm as home, and it is our pleasure to bring you a good service experience! Your affirmation makes us feel that every effort is worth it! Looking forward to seeing you again
Guest User
Special Queen Room
Stayed in Eki 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on 25 Eki 2023
The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.
Response from Property: Dear guest: Hello! It's a great honor to bring you a satisfactory accommodation experience. Your satisfaction is the driving force of the hotel's continuous development. As an old four-star hotel, we strive to provide personalized high-quality service for each guest and provide each guest with a more comfortable stay experience. I wish you a happy life!
Peimeng
Special Queen Room
Stayed in Mar 2024
Couples
6 review
4.0/5
Very Good
Posted on 9 Nis 2024
quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .
Response from Property: Dear guests, thank you very much for your praise and love of Nader Family Hotel in Hangzhou! Xiaobian is very happy to see your recognition of the hotel. Going out and being comfortable is the expectation of every traveler and the goal of our hotel service. The hotel will make continuous efforts to provide you with more impeccable professional service and detailed experience, making your trip perfect. I look forward to your choosing to stay at Nader Family Hotel in Hangzhou again!
Dragan S
Special Queen Room
Stayed in Ağu 2023
Family
8 review
5.0/5
Outstanding
Posted on 10 Eki 2023
The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.
Response from Property: Dear Guest, Hello! Thank you very much for choosing US Nader Grand Hotel and give us good comments, your affirmation to us let us feel gratified! The location of the hotel is excellent, both transportation and catering are very convenient. Come to our hotel you will feel like a return to their own home as warm, to bring you a good service experience, is our honor! Your affirmation makes us feel that every effort is worth it! Look forward to seeing you again
GAMEZ BOHORQUEZ
Standard Room
Stayed in Eki 2023
Family
1 review
4.2/5
Very Good
Posted on 25 Eki 2023
Good breakfast, very nice service I the restaurant. Smelly room.
Response from Property: Dear guests, thank you for choosing to stay at Nadeshijia Hotel in Hangzhou and taking your precious time to give comments on the hotel. We are deeply sorry for the bad experience caused by the hotel. We will record the problems you have reported and rectify them immediately, and we will report them to relevant departments for rectification. We are deeply sorry for the bad experience caused by the hotel, and hope that you will get a perfect experience when you come to stay next time.
Zia Ch
Deluxe Double Bed Room With Panoramic Glass View
Stayed in Haz 2023
Family
6 review
4.2/5
Very Good
Posted on 15 Tem 2023
Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.
Response from Property: Dear guests, thank you very much for your praise and love of Nader Family Hotel in Hangzhou! Xiaobian is very happy to see your recognition of the hotel. Being comfortable when going out is the expectation of every traveler and the goal of our hotel service. The hotel will make continuous efforts to provide you with more impeccable professional service and detailed experience, making your trip perfect. I look forward to your choosing to stay at Nader Family Hotel in Hangzhou again!
Guest User
Business Queen Room
Stayed in Nis 2023
Travel with friends
2 review
3.0/5
Posted on 4 Nis 2023
Group of 9 people.
Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly.
The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls.
The reception avoids to speak English and talks mandarin to our group members.
I found a long red finger nail in the bathroom. The toilet has some problems.
Breakfast is ok.
Guest User
Special Queen Room
Stayed in Kas 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on 2 Kas 2024
I usually stay at Nade when I come to Hangzhou on business. The hotel is suitable for business and vacation. The bedding in the room is good and I can sleep soundly at night. The location is very good for me. My workplace is nearby. If I go out for fun, this location is also very convenient to go to attractions. Miss Bonnie's service is very good. She will arrange the room in advance and take care of me during my stay.
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Response from Property: Dear guests, hello! Thank you very much for your support to our Nadeshijia Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Nadeshijia Hotel again whether for business trip or travel! Sincerely look forward to your next visit!
Guest User
Special Queen Room
Stayed in Eki 2024
Business travelers
6 review
4.7/5
Amazing
Posted on 1 Kas 2024
I always stay at Nade when I'm on a business trip. The price is reasonable and the service is excellent. The location is very good and it's very convenient to do business. Miss Bonnie is very considerate and always asks about the experience of staying. I will recommend it to my family and friends. However, it is a little inconvenient that toiletries cannot be placed in the room. Everyone should remember to pick them up at the front desk when checking in.
Original TextTranslated by Google
Response from Property: Thank you for choosing Nadeshijia Hotel. We are honored to serve you. The hotel has prepared many room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Anonymous User
Special Queen Room
Stayed in Eki 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 1 Kas 2024
Bonnie's service was very positive. She quickly helped me solve the invoice problem. I was quite satisfied with the stay. The room was warm and clean, and the transportation was convenient. The breakfast was also delicious, with a wide variety. I will stay at Nade again if I have the chance.
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Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services and ensure that every guest can enjoy a comfortable and pleasant stay in our Nadeshijia.
Guest User
Special Queen Room
Stayed in Eki 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on 31 Eki 2024
The hotel is very comfortable. I was very satisfied with the whole stay from check-in to check-out. Bonnie, the assistant lobby manager, called me to ask about my experience when I checked out. I just remembered that I might have left some clothes behind. The closed-loop service was very thoughtful. The location of the hotel is good, and convenient transportation is also a big advantage. I will stay here again if I have the chance.
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Response from Property: Thank you very much for choosing Nadeshijia Hotel. Your evaluation really warms my heart, which is also the best recognition for our employees. It is our greatest wish that you stay comfortably and feel happy. Thank you again for your praise! In fact, the relationship between the hotel and the guests is like the relationship between water and tea. Friends and guests are like water, and the hotel is like tea. When meeting water, water awakens tea, tea makes water, water embraces tea, and tea enriches water. Tea is immortal because of water, and water is fragrant and soothing because of tea. Thank you for your choice and look forward to more attention in the future.
Guest User
Standard Room
Stayed in Eki 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 27 Eki 2024
The hotel is in the city center and is very convenient to go anywhere. The room is clean and sanitary. The service is very good, especially the assistant manager Leo. The service is very enthusiastic and helped with late check-out. The experience is very good 👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support to our Nadeshijia Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Nadeshijia Hotel again whether for business trip or travel! Sincerely look forward to your next visit!
Guest User
Deluxe Double Bed Room With Panoramic Glass View
Stayed in Eki 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on 24 Eki 2024
The hotel is nice, with complete facilities and equipment. The takeaway robot can deliver to the room, which is very smart. You have to get toothpaste, toothbrush and comb at the front desk. The room is not littered with environmental protection. Miss Bonnie's service is positive and enthusiastic, which deserves encouragement. I contact her in advance next time I stay, and she said there will be a little surprise.
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Guest User
Special Queen Room
Stayed in Eki 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on 22 Eki 2024
When you come to Hangzhou, you will basically choose Nade. The hotel is in a good location with convenient transportation. The surrounding subway can be reached in five minutes on foot. Bonnie's service is good. She will help you arrange the room in advance every time. The bedding in the room is very comfortable. The room is very quiet, and it is not easy to be disturbed when you sleep lightly. The overall shape of the hotel is olive-shaped, and there are no corner rooms, which is very good. The price of the hotel is relatively cost-effective compared to surrounding hotels.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support to our Nadeshijia Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Nadeshijia Hotel again whether for business trip or travel! Sincerely look forward to your next visit!
Guest User
Special Queen Room
Stayed in Eki 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 22 Eki 2024
Every time I come to Hangzhou for business, I will stay at Nade. The room is very quiet. Although it is on the roadside, it will not affect my rest at night. Each room has a large floor-to-ceiling glass, and the scenery is very good. Miss Bonnie is enthusiastic and enthusiastic in service. She will greet you politely when you check in, and you can also contact her if you need help. You can consider choosing Nade when you come to Hangzhou.
Original TextTranslated by Google
Response from Property: Thank you for choosing Nadeshijia Hotel. We are honored to serve you. The hotel has prepared many room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!