Anonymous User
March 18, 2024
This is a wonderful heritage hotel, well maintained, room are very clean, Chinese restaurant served excellent HangZhou dishes, buffet breakfast brightened your day.
House keeping staff and Reception staffs Mr Li Tao and Cheng Jia Hao are very caring, helping, informative and provide very professional services.
Easy to move around with Metro Line 1 and buses to all popular attractions.
I arrived at 10.30 am, very nice of them to check me in within 2 minutes and upgraded me to 18 floor.
Will recommend Trip Hotels to friends and everyone who is looking for safe and reliable service, thank you for your extra excellent service.