Shangri-La Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Shangri-La Hangzhou
No.16 of Scenic Hotels in West Lake
No. 78 Beishan Road, Xihu District, Hangzhou, Zhejiang 310007, China
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Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.Show More
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Last booked 1 min ago on our site
Highlights
Superb views
Free parking
Delicious Breakfast
Lots to do
Airport pick-up availableShow More
Amenities
Hiking
Executive Lounge
Fitness Room
Private ParkingFree
Priority airport pick-up
Car Rental
Tea Room
2 Restaurants
All Amenities
Property Description
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.
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4.5/5
GoodThe concierge by the name Sky Shao was very attentive and helpful. Keep up with the good job. 👍
All 3,733 Reviews
Surroundings
Metro: Huanglong Sports Center
(2.9 km)
Metro: Gudang
(3.6 km)
Airport: Hangzhou Xiaoshan International Airport
(32.4 km)
Airport: Deqing Moganshan Airport
(37.4 km)
Train: Hangzhou Railway Station
(6.6 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Family-friendly Suite
Bedroom 1:1 King bed ● Living Room:1 Bunk bed
72m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden-view Room-King Bed
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)
1 King bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Suite - With View
1 King bed or 2 Double bed
72m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
2-bed Room With Mountain View
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden-view Room-Two Beds
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Lodge Enjoyment
1 King bed or 2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Cute Family Room
1 King bed or 2 Single bed
37m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Queen Room With Mountain View
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Garden Deluxe Room - Near Lake
1 King bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lakeside Joint Living Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
72m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Room - Mountain-View
1 King bed or 2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Pleasant Goat And Big Big Wolf Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Octonauts Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Executive Suite
1 King bed
72m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden Deluxe Room - Near Lake, Garden-View (2 Beds)
2 Single bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)
2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Good
3733 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.2
- Location4.6
- Service4.6
Average for similar properties in Hangzhou
Kooi Hin
October 29, 2024
Classic, very nostalgic. we had very warm stay there. Old school still ageless and priceless.
Location is unbearable, walk out… there u go, the beautiful lake, 西湖.
Above all, the breakfast buffet was simply wonderful. We were craving for western breakfast after so many local dishes. We enjoyed it so much, had it in al fresco way, with breezy chilly open air. Soft sun shining down on us and the foods. Still vivid the memory even after so long coming home.
The only suggestion is to improve the afternoon tea. Must get to the same par with the breakfast.
ONG LEA CHING
December 13, 2024
The concierge by the name Sky Shao was very attentive and helpful. Keep up with the good job. 👍
Akshay
October 15, 2024
Property is seemingly turning a bit older. Especially carpets were very dirty and rooms lacked the typical ‘Shangri La’ vibe. Excellent location and great breakfast spread though.
Wai Yee Loh
October 16, 2024
The counter staff speak very good english. Were able help me adequately. Staff were responsive to our needs. Truly held up to the Shangri La brand.
There was a bird with a sharp voice which may be rather irritating.
Veronica Sweety
May 31, 2024
Old hotel but has strategic location, good service, good breakfast, and one the staff forget the name serve at coffee garden has excellent service.
Kisvari Tamas
May 19, 2024
The hotel is in an amazing location, just next to the West Lake. The breakfast was good enough for foreign guests as well. They were so kind that they gave a birthday cake for my wife because coincidentally my wife's birthday was in the same day we arrived to the Hotel.
Lauri
May 15, 2024
Great, cozy, historical, beautiful garden, next to West Lake, good atmosphere, helpful staff and service… price-quality index very good.
Guest User
May 6, 2024
Good place nearby west lake and performance place . However too old fashioned room and furniture .
YUK KING
April 1, 2024
Excellent concierge who directed us to dinner restaurants and purchase night performance tickets. Excellent breakfast. Nothing much else available which wasn’t what I anticipated from the website description.
Services & Amenities
Most Popular Amenities
Hiking
Executive Lounge
Fitness Room
Private Parking
Free
Priority airport pick-up
Car Rental
Tea Room
2 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Meeting Room
Multi-Function Room
Secretarial Services
Children's Playground
Babysitting Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Executive Lounge
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
2 Restaurants
咖啡苑
Style: A la carte, Buffet
Cuisine: Asian, Local
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family-friendly, Romantic
Dining options: Reservations available, Outdoor tables
香宫
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Family-friendly
Dining options: Reservations available, Outdoor tables
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Car Rental
Bicycle Rentals
Station Pick-Up Service
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Business Services
Meeting Room
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Food & Drink
Café
Room Service
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Garden
Health & Wellness
Fitness Room
Hiking
Activities
Tea Room
Close to Animals
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Facilities for Children
Children's Playground
Babysitting Services
Children's Meals Available
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Accessibility
Accessible Rooms Available
Handrails in Stairways
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | CNY 350.00 (approx. NZD 84.98) per person per night Adding cot: Free |
Children 3–17 years old | CNY 350.00 (approx. NZD 84.98) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 92.00 (approx. NZD 22.34) per person |
Children 12–17 years old | CNY 184.00 (approx. NZD 44.68) per person |
Adult | Buffet:CNY 184.00 (approx. NZD 44.68) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1984
- Renovated: 2009
- Number of Rooms: 198
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.