Cloud Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hangzhou
Cloud Hotel
Homestay
No.58 Qianlong Road, Xihu District, Hangzhou, Zhejiang, China
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Last booked 8 hrs ago












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Amenities
Swimming Pool
Hiking
Public parkingFree
Car Charging Facilities
24-Hour Front Desk
Luggage StorageFree
Restaurant
Café
All amenities
Property Description
The Cloud Hotel provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Cloud Hotel is a fantastic accommodation choice.
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9.6/10
This is a beautiful place nestled in a lovely environment, perfect to enjoy in couple.
All 367 reviews
Surroundings
Metro: Fuxing Road
(7.0 km)
Metro: Lianzhuang
(7.2 km)
Airport: Hangzhou Xiaoshan International Airport
(35.6 km)
Airport: Deqing Moganshan Airport
(37.8 km)
Train: Hangzhou Railway Station
(9.7 km)
Train: Hangzhou East Railway Station
(21.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

12
Guestroom - 20-Person Occupancy (Whole Building)
8 bedrooms: 8 queen beds and 2 double beds | 1 living room
360m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Check Availability

16
Duplex Room (Double Bed)
1 queen bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

14
Suite - 8-Room
8 bedrooms: 1 single bed and 8 queen beds | 6 living rooms
500m² | Floor: 1-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Check Availability

10
Guestroom - With View (Double Bed) (Terrace)
1 queen bed
35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Check Availability

12
Deluxe Duplex Room (Double Bed)
1 bedroom: 1 queen bed | 1 living room
55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

15
Duplex Family Room
1 bedroom: 1 queen bed and 1 double bed | 1 living room
55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

10
Sunshine Room (Double Bed) (Terrace)
1 queen bed
45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

9
Guestroom (2 Beds) (Terrace)
1 single bed and 1 queen bed
45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability

6
Sunshine Room - Street-View (Double Bed)
1 queen bed
20m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Check Availability

11
Sunshine Room (Double Bed)
1 queen bed
18m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Check Availability
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Guest Reviews
9.6/10
Excellent
367 reviews

- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.8
Average for similar properties in Hangzhou

Kat12345
April 5, 2025
This hotel is wonderful! It is very clean, quiet, staff is great and very helpful. However, I need to write a review that will help other foreigners that want to stay here. This hotel is in the middle of a village and very far away from the city!!!! If you want to go out, eat foreign food or have easy access to places, do not stay here! This place is only convenient if you want to see the attractions around the village, and you want a quiet and peaceful vacation far away from the city. It is almost impossible to get to the city center, just getting out of the village took us around 45 minutes each time. It is possible to walk, but note that it’s more than 4km to West Lake, so it’s not very convenient. There is also traffic control at certain times, so car hailing is not even possible. You would have to walk/take a bus/find a random taxi. There aren’t enough foreign friendly food options around, but ******* works, it will take them more than an hour to deliver, but they will. I can’t imagine any foreigner that doesn’t already live in China managing to arrange all of those things on their own. Note that there are no pharmacies in the village, so you would have to order any medicine if needed.
That being said, we embraced the quiet and tranquil vacation, even though it wasn’t planned that way (I booked this hotel because it was advertised on Trip to be 1km walk from West Lake). I have to say that the staff was extremely helpful and nice, even though I imagine it was difficult handling two demanding foreigners 😅 all in all, I would HIGHLY recommend this place if you are looking for a calm, slow paced, village vacation. And they have two very cute bunnies 😍

Guest User
October 5, 2024
This is a beautiful place nestled in a lovely environment, perfect to enjoy in couple.

dawidio
September 15, 2024
A beautiful hotel in a beautiful area. Easy access to downtown and still hidden in a small, local village with hiking trails and tea houses all around. Definitely worth the stay.

Guest User
December 15, 2024
It was a very good experience. The breakfast was so good. The services of the housekeeper was so good. Will go again.

Amanda DeBoer
April 29, 2024
The location was beautiful - beautiful views and lots of tea around! Everyone was helpful and it was clean and comfortable. Breakfast was very traditional Chinese. The location was difficult to get or from via Didi during peak times. We were able to make it work though. The A/C wasn't turned on yet so it was warm in the room if windows were closed. If windows were open, it was very noisy starting at about 5:00 am. All-in-all, it was a nice trip in a beautiful location.

Epic traveler
November 22, 2024
Located in a nice neighbourhood and tea farm is within walking distance. Overall nice stay experience.

Diederik van V
August 13, 2024
It was a good stay with a huge room, plenty of space for a family to stay.
Overall very friendly and in a nice location.

Guest User
February 1, 2024
It was really a pleasant stay! Room was clean and large. Desk service was outstanding!!

Lyssa
November 15, 2023
We had a great time. The room was comfortable and clean. The hosts were helpful and the breakfast was good. Being up in the hills near the tea villages was amazing! There were some cute local restaurants nearby and getting to spots around west lake and the tea villages was easy (we mostly hiked and used DiDi).
Services & Amenities
Most Popular Amenities
Swimming Pool
Hiking
Public parking
Free
Car Charging Facilities
Off-site
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Café
Taxi booking service
Secretarial Services
Wake-Up Call
Wi-Fi in Public Areas
Free

Restaurant
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Swimming Pool
Pool with view
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Off-site
Valet Parking
Free
Transportation
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Languages Spoken
Chinese (Mandarin)
Food & Drink
Café
Health & Wellness
Hiking
Activities
Private Theatre
Public Areas
Public Audio System
Non-Smoking Floor
Water Purifier
Barbecue
No Smoking in Public Areas
Outdoor Furniture
Smoking Area
Cleaning Services
Clothes Steamer
Laundry Detergent
Ironing Service
Facilities for Children
Children's Meals Available
Children's Slippers
Books or Audio/Video Products for Children
Business Services
Secretarial Services
Postal Service
Fax/Copying Service
Free
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 4 years old and under | Extra cot: Free |
Breakfast
TypeChinese
StyleSet menu
Opening hours[Mon - Sun] 08:00-10:00 Open
Age | Fee |
---|---|
Children 17 years old and under | CNY 18.00 (approx. NZD 4.25) per person |
Adult | Set menu:CNY 38.00 (approx. NZD 8.97) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 100.00 (approx. NZD 23.59) per stay
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Quiet Hours
Guests are required to keep quiet between 22:00–09:00
Parties
Parties and activities allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 8
The Cloud Hotel provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Cloud Hotel is a fantastic accommodation choice.
Traveling to the hotel is easy with Hangzhou Railway Station located approximately 10km away and Hangzhou Xiaoshan International Airport roughly 36km away. This hotel is located near many of Hangzhou's attractions including West Lake, Shiwudong (Southwest Gate) and Nine Creeks in the Misty Forest.
In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel offers parking on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Traveling to the hotel is easy with Hangzhou Railway Station located approximately 10km away and Hangzhou Xiaoshan International Airport roughly 36km away. This hotel is located near many of Hangzhou's attractions including West Lake, Shiwudong (Southwest Gate) and Nine Creeks in the Misty Forest.
In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel offers parking on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Frequently Asked Questions
What are the check-in and check-out times at Cloud Hotel?
The check-in time at Cloud Hotel is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Cloud Hotel?
Does Cloud Hotel have a swimming pool?
Yes, Cloud Hotel has a pool.Does Cloud Hotel have a swimming pool?
Are pets allowed at Cloud Hotel?
Yes, Cloud Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Cloud Hotel?
Does Cloud Hotel provide breakfast?
Yes, guests at Cloud Hotel can enjoy breakfast during their stay. Breakfast option(s): Chinese. Does Cloud Hotel provide breakfast?
How much does it cost to stay at Cloud Hotel?
Prices at Cloud Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Cloud Hotel?
Which airport is closest to Cloud Hotel?
Hangzhou Xiaoshan International Airport is the closest airport to Cloud Hotel, and it is about 45 mins from hotel by car (35.6 km).Which airport is closest to Cloud Hotel?
What is the cancellation policy for Cloud Hotel?
The cancellation policy for Cloud Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Cloud Hotel?
About This Property
Nearest Airport | Hangzhou Xiaoshan International Airport |
---|---|
Distance to Airport | 35.6KM |
Nearest Train Station | Hangzhou East Railway Station |
Distance to Train Station | 21.47KM |
Nearest Metro Station | Fuxing Road |
Distance to Metro Station | 6.96KM |
Average Price From | NZD461 |
Hotel Star Rating | 3 |