Guest User
September 23, 2021
To be honest, it was a terrible experience. It made me very depressed from the front desk. I have never seen such a bad attitude, talking to me with a loud voice, and getting rid of my ears is good, there is really no need to do this to me. I booked an hourly room for a business trip. I took a nap for three hours. When the alarm clock rang, I got up to pack my things and prepared to check out. The cleaning lady knocked on the door and said that the check-out time was up. So we half-covered it and left it open. Then we cleaned up for 2 minutes. Auntie Cleaner grabbed the door and walked in directly. If we are ready to clean up, I want to ask where you have the right to come in? After my permission? I checked in at 2.10 and got up at 5 with the alarm clock. I want to ask if three hours have passed? Do I have a timeout? I didn't overtime or press down. I was also very eager to clean up. Why do the staff of your hotel come in directly? I can understand you reminding me that the check-out time is up and I am also cleaning up. I can’t understand what rules and regulations in your hotel allow your employees to come in directly without the permission of the residents? I half-covered the door to mean that I was finishing up immediately, instead of letting your staff come in and urging me to leave again. I want to clean up. Could your hotel implement the rules and regulations to the grassroots staff first, and then think about it. In order to improve the quality, this is really one of the most speechless and worst experiences I have ever had. This hotel makes me feel that my privacy has been violated, and the arrogance and loud voice of the front desk staff also make me feel incomprehensible. It's really bad 👎
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