Joy Hotel

Joy Hotel Reviews

Joy Hotel

391 Wen'er Road (Wen'er Lu), Hangzhou, ChinaView Hotel Details
Joy Hotel
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1 night

Joy Hotel Guest Reviews

4.5/5
Good
711 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All Reviews(711)
Positive reviews(668)
Reviews with photos/video(88)
Easy to get around(60)
Classy environment(59)
Perfect for business trips(32)
Close to metro(27)
Friendly front desk staff(23)
Average sound insulation(19)
Stayed multiple times(10)
Large bathroom(5)
Negative reviews(43)
Guest User
Superior King Bed Room
Stayed in Jun 2024
Friends
8 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Fast check-in, they can speak english. Very clean, comforfable bed and really big room. 100% Recomendable . If we needed to comw back to Hangzhou, we will definetly repeat.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Omer Shtiglitz
Superior King Bed Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The hotel was excellent, a beautiful and comfortable room, the employees are nice and welcoming, highly recommend👌
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Marcel Meulman
Superior King Bed Room
Stayed in Oct 2023
Family
29 review
4.0/5
Very Good
Posted on Oct 8, 2023
While near the hotel there is not too much to do. Taking a bike or metro is very easy and brings you to within 1/2 hour to a lot of nice places like the beautiful lake with view on Pagoda
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
xchu
Superior King Bed Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel seem very new and the room was very comfy. I would come back next time!
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
James
Standard King Bed Apartment
Stayed in Mar 2024
Couples
2 review
3.0/5
Posted on Mar 21, 2024
Pretty nice hotel. Stayed here with my girlfriend for 3 nights. The price is amazing for what you get. Our room was extremely spacious with a huge bathroom and nice king-sized bed. There's plenty of storage space and even a small kitchen in the room. The location is alright, but we weren't trying to be close to the center of Hangzhou anyway, so it was okay for us. The front desk was fairly nice and accommodating. All in all, I would recommend!
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
DanDeLioness
Superior King Bed Room
Stayed in Jul 2023
Solo travelers
51 review
4.5/5
Great
Posted on Jul 27, 2023
Friendly reception, good location, spacious room. Bathrooms are not private though. Convenient for solo business travelers.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Hamed
Deluxe Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Really friendly staff. Staff are kind and polite and Several times help me. Room was clean and every equipment is new and clean.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Guest User
Standard King Bed Apartment
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Lovely hotel. This is probably my 5th time staying at the hotel and the staff are so friendly.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Melisss21
Superior King Bed Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 24, 2023
The room was beautiful and clean. The shower was fantastic with lots of pressure and a large shower head. The bed was firm yet comfortable. The area is a quiet area, especially at night (no disturbances). There is a Starbucks a couple minutes walk away for a quick coffee run. The location was great for what I was in the area for. I did have a little trouble entering the location into the English Version Didi app. I ended up pulling the location on a Chinese maps app and the driver followed that. After that, I ended up typing in the DongFang Venice International Hotel into Didi since it was basically around the corner. I did notice that when opening Didi at the hotel it appeared to be called Jiayue Hotel (selecting Joy Hotel in Didi is not the correct location despite the address appearing to be the same as what was described in Trip App). The entrance to the hotel is on a small side street/complex area across from the Venice International Hotel. I have nothing but a positive impression of this hotel other than initially trying to find it. The thing I love most was that it was walking distance (10minutes) from Panchos Mexican Restaurant that I love to visit when in town. The photo attached shows the back side of Joy Hotel in view of the Dongfang Venice International Hotel. The primary Joy Hotel entrance is just around the other side of the building.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Tumelo
Superior Room (2 beds)
Stayed in Jun 2023
Friends
22 review
3.2/5
Posted on Jun 24, 2023
Not bad at all, nothing fancy but definitely worth going again for a short stay. Dirty mat, hairdryer wasn’t working but everything else was ok. A bit of a walk from the metro but it’s okay if you don’t have bags.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Jasmin94
Business Double Room
Stayed in Apr 2023
Couples
42 review
4.5/5
Great
Posted on May 2, 2023
We loved our stay at Joy Hotel. Although the rooms were very basic, and void of any ambience, it served its purpose. It was spacious and the bathroom was so beautiful!! The bathtub was big enough to accommodate 2 and the staff were friendly and helpful. The cleaning staff never bothered at odd hours and cleaned our room in the evening to accommodate us and our schedule. Overall, good stay. We stayed during the holidays so the price was higher but the hotels location is quite good and close enough to places of interest.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
ker ying
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 23, 2023
everything is ok, will come again this hotel if go to this place again. Breakfast also ok. Receptionist, worker, cleaner all friendly. The only one I cant accept, there is a big see through window from bed to bath room. When switch on the light of bathroom, even with curtain but still can see inside. For twin bed room, hope that can change to can't see through curtain.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Daniël Remon
Superior Room (2 beds)
Stayed in Oct 2023
Friends
12 review
4.7/5
Amazing
Posted on Oct 9, 2023
The location was great! Close a subway station, so that’s very convenient. The service was also great, only the breakfast was very poor..
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
菲凡 Diana
Superior Room (2 beds)
Stayed in Sep 2023
Friends
6 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Very nice hotel, close to some good spots in Hangzhou, and even closer to the subway station and bus stops. When booking, please do consider the bathroom area is see-through, therefore going with someone as friends, like I did, could be slightly awkward. Overall, a pretty nice stay, and I wouldn't mind booking it again.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.
Guest User
Superior King Bed Room
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 23, 2023
Got an upgrade from superior to business superior because the rugs got cleaned. Very friendly staff and an overall satisfying experience. Bus station is very close, metro approx. 10 min walk away and at night it’s quite quiet.
Response from Property: Dear guest, gratefully for your comments on our hotel, we are looking forward to see you again soon, thank you and stay safe.