Radisson Hotel Sega (Xiaoshan Airport) Reviews

If it’s one of the best hotels in the area, I’m scared for the area itself. First of all, I called the hotel once I’ve landed, asking them to pick me up. The dialog was painful, as hotel stuff speaks little English and this guy put translator into my ear, however since I couldn’t provide them with my phone number or wechat (I was using esim, no number), we couldn’t agree on pick up and it was easier for me to call a local taxi and just get there by myself. The fastest way to get here from an airport is to use a highway, that comes with a tall, that I had to pay. Not sure whether I was scammed, but it happened. So the hotel had nice interior but they allow to smoke inside, so it smells like cigarettes everywhere, including the breakfast area, lobby, your room and the shower of your room too (I asked for non-smoking room). The room itself is clean, but busted, I had a cracked mirror and the furniture overall saw better days. As per breakfast, it’s various indeed, but all the labels come in Chinese and it’s hard to guess what you’re eating + they don’t have neither tea, nor coffee. I asked a lady for coffee at the breakfast and she brought me an instant one from somewhere, which is very nice of her, but not what I wanted. The last part is that I was the only white girl in the hotel that morning and Chinese men were staring and trying to approach me, which was really uncomfortable for me, which I didn’t expect to happen in Raddison, and partly my main choice for this hotel specifically. I would look for another place next time, not worth it.

I chose this hotel because it's close to the airport and relatively easy to reach by subway. In that sense the location is quite good. I was positively surprised by the room: very large and comfortable (in particular if compared with similar "airport hotels"). The shuttle service to the airport is very useful. Finally, the staff did their best when I needed help.

Excellent hotel. Top quality amenities. Clean, comfortable and spacious rooms. Front desk are very helpful and the breakfast is great!

Very quiet place and far from town. Anyway, is great to stay over during my long transit. Staff are all friendly and helpful.

perfect! everything good: near the airport, have pick up service, clean, staff also nice. I arrived at midnight so need anything to eat, it’s very convenient because right across road have many small restaurant to eat.

very good location, near to airport and good service, people here very nice

Excellent - big beautiful room and bathroom, very clean. The staff were so helpful and the offer airport pick up or drop. I would stay here again

I like this hotel, it is near the airport about 15min drive. the hotel stuffs are very friendly. i was provided with airport pickup and they do provide hotel dropoff too. the rooms are clean and new. great breakfast too with a lot of varieties. will stay here again when I come to Hangzhou

Great hotel with airport drop off service provided. Overall satisfied, will recommend to friends if need to stay near airport.

Great stay

The room was very coold and 🥶

Very good hotel

great room

The room is comfortable, clean and tidy. The breakfast is rich and delicious. The airport transfer is convenient and fast. Xiaohan at the front desk is warm and helpful.