Vienna International Hotel Reviews
Vienna International Hotel
Block A, Chuangyi Building, No. 77 Tiancheng East Road, Qiantang District, Hangzhou, Zhejiang, ChinaView Hotel Details
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1 night
Vienna International Hotel Guest Reviews
4.6/5
Very Good
717 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(717)
Positive reviews(676)
Reviews with photos/video(63)
Friendly front desk staff(41)
Easy to get around(38)
Delicious breakfast(33)
Large rooms(25)
Convenient parking(20)
Average sound insulation(17)
Perfect for business trips(8)
Close to metro(6)
Negative reviews(41)
Jerker Johnson
Queen Room
Stayed in Jan 2023
Business travelers
25 review
Very Good
Posted on Jan 13, 2023
Nice hotel to stay when you are in a trip in Hangzhou, China….
Response from Property: First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Queen Room
Stayed in Dec 2023
Business travelers
1 review
Very Good
Posted on Dec 8, 2023
Ok
Okokokom
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
10 review
Posted on Mar 7, 2024
There were tissues on the carpet when I entered the room, the air conditioner was very loud, and there was construction outside the window early in the morning. The hotel should inform guests of the construction in advance and try to arrange guests in a room without noise.
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Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience. This is our biggest regret. The hotel cannot stop the construction problem. We also accept your feedback. The room is upgraded to a deluxe twin room for you, but the surrounding area is also affected. We are really sorry. We look forward to your visit again. Next time, we will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Couples
5 review
Outstanding
Posted on Mar 5, 2024
It feels pretty good. There are many places to visit nearby. It's nice to walk around. There are many good places nearby. It feels worth it just thinking about it.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
cherry2178
Deluxe Family Room
Stayed in Jan 2024
Family
5 review
Outstanding
Posted on Feb 3, 2024
My daughter went there early for the competition. The hotel is pretty good. Clean and convenient. The breakfast is exquisite and the two beds in the family room are very comfortable. Good reviews, good reviews
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna Xiasha will be the warmest and most unique one in your memory! Come home often!
Yujing
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
102 review
Outstanding
Posted on Mar 12, 2024
Very good very good very good very good very good very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 13, 2024
The room is spacious and comfortable, the hygiene is in place, the room layout is beautiful and generous, the environment is quiet, the service is good, the surrounding environment is good, the food choices are diverse, and travel is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Solo travelers
8 review
Posted on Apr 27, 2024
The room has a very bad smell, I don't know if it's because no one has lived there for a long time! The unacceptable hotel Wi-Fi can't be connected at all, and the phone connected to the hotel front desk is just a decoration😡
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Queen Room
Stayed in Jan 2024
Travel with friends
14 review
Outstanding
Posted on Jan 5, 2024
The room is big and nice. I will always choose Vienna.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna Xiasha will be the warmest and most unique one in your memory! Come home often!
Xiangwanxing
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
23 review
Posted on Apr 2, 2024
The overall service is very good, the environment is kept clean, the service attitude of the room cleaning lady needs to be improved, and the movie is average in hotels of the same price. But the front desk attitude is very good and the problem is solved in time.
Original TextTranslated by Google
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Anonymous User
Superior Room (2 beds)
Stayed in Sep 2023
Family
4 review
Outstanding
Posted on Sep 11, 2023
Parking and travel are very convenient. The room is spacious, bright, quiet and clean. There is a school behind the building. Sitting in front of the window and watching the children running and playing in the playground, it feels very comfortable. The breakfast is also rich and delicious. The only drawback is that the hotel fabric sofa needs to be cleaned!
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
Outstanding
Posted on May 10, 2024
Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
TutuBear
Queen Room
Stayed in Aug 2023
Solo travelers
3 review
Amazing
Posted on Aug 28, 2023
Vienna Hotel Xiasha Branch provides a quality accommodation experience. The rooms are clean and comfortable, with complete facilities and friendly service. The hotel has a convenient location, with convenience stores and restaurants nearby, making it easy to travel. The price is reasonable and cost-effective. I was very satisfied with my stay and would highly recommend it to other travelers.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Queen Room
Stayed in Aug 2023
Business travelers
94 review
Outstanding
Posted on Sep 12, 2023
The hotel is very good, suitable for business trips and travel bookings. The hotel facilities are new and the breakfast is rich. The surrounding transportation is convenient, very lively, very cost-effective, and a very good hotel. Very suitable for business trips
Original TextTranslated by Google
Response from Property: First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Queen Room
Stayed in Aug 2023
Business travelers
1 review
Great
Posted on Aug 19, 2023
It is a rare hotel with breakfast nearby. The breakfast is buffet style, which is very delicious. When there are many people, the food is filled quickly.
The only drawback is that there is no dedicated laundry room, which is inconvenient if you stay for a long time. Its own laundry room is for the hotel's own use.
The room is not big, and the facilities must have been there for a while. There is a hole on the outside of the stool, but it is very clean and the air conditioning is powerful.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!