QUAN JI Hotel

QUAN JI Hotel Reviews

QUAN JI Hotel

No.169, No.171, No.173 and No.175 Wanda Middle Road, Wenyan Street, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
QUAN JI Hotel
QUAN JI HotelQUAN JI HotelQUAN JI Hotel
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QUAN JI Hotel Guest Reviews

4.6/5
Very Good
904 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(904)
Positive reviews(869)
Reviews with photos/video(94)
Friendly front desk staff(63)
Classy environment(55)
Delicious breakfast(36)
Perfect for business trips(35)
Average sound insulation(24)
Convenient parking(18)
Near shopping area(10)
Stayed multiple times(7)
Negative reviews(34)
zigzager
Superior Double Room
Stayed in Oct 2023
Couples
7 review
4.7/5
Amazing
Posted on Dec 1, 2023
The hotel is nice, but same as in many hotel here - wifi is little slow, both for local and foreign websites.
Response from Property: Dear, we are very sorry that our negligence has made you dissatisfied. We will improve it immediately in response to your problem. Thank you for your tolerance and look forward to your visit again.
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Very good
Response from Property: 全季要一直帶給您温馨的感覺,爭取成為您永遠的首選~
Guest User
Superior Double Room
Stayed in Nov 2021
Travel with friends
10 review
2.2/5
Posted on Feb 17, 2022
Just ok
Response from Property: 尊敬的顧客,非常抱歉沒能給您帶來完美的入住體驗,您的意見對我們很重要,我們會悉心改善的!
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Very good hotel, very satisfied with the stay. The room was very clean and quiet at night, and I had a good rest. The only problem was that the breakfast was not rich enough, it would be better if there were more varieties
Original TextTranslated by Google
Response from Property: 一條河,因彎曲而雋永;一條河,因水流緩慢而悠然。因為您,我們心存感恩,感謝有您!
Anonymous User
Guestroom (2 Beds)
Stayed in Nov 2024
Business travelers
242 review
4.0/5
Very Good
Posted on Dec 22, 2024
The first choice for business trips at the All Seasons Hotel. The overall stay is very good. The hotel breakfast is very rich. The room is clean and tidy, giving people a comfortable feeling. It is suitable for business travelers to stay
Original TextTranslated by Google
Response from Property: Your praises are all shining, too dazzling, so I close my eyes and feel the sea of ​​people. Everything has no gravity except you. I don’t want new ideas, I just want you.
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Although I can't solve problems that can be solved with money, I still have the ability to give good reviews when the goods arrive. I bought it when I was getting coupons during an event. The price was very cost-effective, much cheaper than WeChat merchants. After all, it's better to have the same goods at a lower price. Stores should do more activities like this.
Original TextTranslated by Google
Response from Property: There are countless scenery along the way, which makes you stop for us and brings infinite joy to our hearts. The hotel is beautiful because of your arrival. I hope to spend the good times with you in the future.
Xianyunshouhe
Guestroom (2 Beds)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
From November 13 to 14, 2024, our group of four stayed at the Four Seasons Hotel Xianghu Wanda Middle Road Branch. It was a great experience! First of all, I want to give a big thumbs up to the hotel's service! Every staff member is super thoughtful. From check-in to check-out, every detail makes people feel extremely caring and warm, just like returning to their own home, making people feel more intimate and comfortable Secondly, the environment of the hotel is also top-notch! The beautiful lobby and the corridors of the guest rooms are very exquisite and tidy. You can feel a fresh air and a relaxing atmosphere, which makes people feel happy instantly! Let's talk about the guest rooms! It's really super clean! Every corner is cleaned spotlessly, and the bedding is also super comfortable, so that people can enjoy every beautiful night with peace of mind, without worrying about hygiene issues. Finally, it's breakfast! It's really super rich! There are all kinds of food, from traditional Chinese breakfast to Western exquisite dim sum, you can find it here, and the taste is also super good! Every breakfast is like a feast of food, which makes people full of expectations and surprises! In short, staying at the Ji Hotel Xianghu Wanda Middle Road Branch was a really great experience! Whether it was the service, environment, rooms or breakfast, it made people feel extremely satisfied and surprised! I highly recommend it to everyone!
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Response from Property: 路上風景無數,能讓您為我們駐足,心中無限喜悦,酒店因您的到來而美麗,願往後的美好時光能與您共度
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The latex pillows and mattresses are very good and comfortable to sleep in. There is a Wumart supermarket and various delicious foods outside. It is also very convenient to take a taxi to the Polar Oceanarium.
Original TextTranslated by Google
Response from Property: All my emotions suddenly become clear the moment I meet you. Join hands with you, compose a song together, and sing it in my heart!
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
7 review
2.0/5
Posted on Jul 14, 2024
The picture is the kettle in the hotel room. I found it when I was about to boil the second pot of water. It was disgusting. The hotel only gave me one room card. I left in the morning and returned to the hotel in the afternoon. There was still a room card in the room. It was really scary to go out alone. It was terrifying to think about it. I thought it was a chain hotel, so the quality of all aspects would be similar. It turned out to be very different from the Four Seasons I stayed in other cities before. The uncle who cooked noodles for breakfast did not wear a mask and shouted while cooking. This was really unacceptable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel. We are sorry that we did not bring you a pleasant trip. Regarding the problem you pointed out about the hygiene of the kettle, we will strengthen the training of the housekeeping staff on housekeeping hygiene. The housekeeping lady will take out the card to light up the room while cleaning. It should be that the room card was left in the room. We are very sorry for the inconvenience caused to you. We will continue to strengthen hygiene training for the restaurant staff and bring more hygienic and delicious food to every customer. We look forward to our efforts to change every bad hotel phenomenon. We also sincerely hope that you can continue to choose our hotel and see us being different every time. I wish you a happy life and all the best!
Anonymous User
Superior Double Room
Stayed in Jun 2024
Family
15 review
4.8/5
Amazing
Posted on Jul 12, 2024
The quilt was too thick and it was so hot. I didn't sleep well all night. The air conditioner was blowing towards the bed! The service was very good! There is also a laundry room for washing and drying clothes. The breakfast variety is a bit small! The hotel robot is very attractive to children!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your comments and affirmation of the hotel. The problem you raised has been fed back to the relevant department and actively rectified. I am sorry that I failed to meet your expectations. I look forward to your stay again and wish you a happy life.
patrick5161
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
78 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The hotel is a little far from Xianghu Scenic Area, about 15 minutes by car, and it takes about the same time to get to the subway entrance. There is an underground garage. There are many rooms, but the facilities are still a little insufficient compared to some newer ones. The TV cannot be projected, and the breakfast can only be said to be average. It is OK for business trips
Original TextTranslated by Google
Response from Property: You are like the bright sunshine, shining softly on my heart. The world is full of birdsong and flowers, and is green because of you. Xiaoji is looking forward to your visit again!
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
22 review
1.0/5
Posted on Jun 21, 2024
The room was stained and moldy everywhere, the shower was leaking, the pears for breakfast were rotten at the end, the windows were extremely small, a very bad hotel
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上(要給機會呀!)我們在努力,期待您見證!祝,一切順利!
Guest User
Business Queen Room
Stayed in Nov 2024
Business travelers
15 review
1.0/5
Posted on Dec 12, 2024
Stayed here for 15 days on a business trip. Checked out today. When I left the room the day before yesterday, I asked the aunt to clean the room. I left my Apple earphones on the bedside table. When I came back, they were gone. The hotel didn't solve the problem at all. The attitude was that they had asked and looked for them but couldn't find them. My Apple location showed that the earphones were at the hotel. Was it lost because of the cleaning or something else? I will never stay at this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your comments and affirmation of the hotel. The problem you raised has been fed back to the relevant departments and actively rectified. I am sorry that I failed to meet your expectations. I look forward to your stay again and wish you a happy life.
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Other
9 review
0.5/5
Posted on Dec 25, 2024
I have to give a bad review. I stayed for several days. One morning, I had to take a lot of things out for work. I was carrying a lot of bags of all sizes and holding cartons in my hands. When I was trembling and passing the front desk, a waiter saw me and pressed "6" on the calculator, which made a sound. Then she and another companion at the front desk burst into laughter behind me. It was very early and there was no one else in the lobby and nothing else happened. I was sure what they meant. But there were too many things and I was in a hurry to call a taxi, so I didn't go to them to argue about it. But this incident made me very disappointed with the Four Seasons Hotel. The staff of other hotels were very polite before, but the staff of this hotel were not only rude but also laughed at the guests, which made people doubt your employment standards.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience caused to you. The store hopes to contact you to apologize and find the specific person to handle it. If it is convenient for you, can you contact the store? The store attaches great importance to your feedback and hopes to resolve it and give you a satisfactory reply.
Guest User
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The stay experience was excellent! The hotel has an elegant environment, thoughtful and meticulous service, comfortable and clean bedding, and rich and varied breakfast. Convenient transportation and superior location. The staff are warm and friendly, with strong professional ability, making us feel at home. Highly recommended to all friends who pursue high-quality accommodation!
Original TextTranslated by Google
Response from Property: When I meet you, even the air becomes sweet. There is a kind of happiness called a sunny day with you by my side!