Grand New Century Hotel Hangzhou

Grand New Century Hotel Hangzhou Reviews

Grand New Century Hotel Hangzhou

297 5th Street, Xiasha Economic and Technological Development Area, Qiantang District, Hangzhou, Zhejiang, 310000, ChinaView Hotel Details
Grand New Century Hotel Hangzhou
Grand New Century Hotel HangzhouGrand New Century Hotel HangzhouGrand New Century Hotel Hangzhou
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Grand New Century Hotel Hangzhou Guest Reviews

4.7/5
Outstanding
1864 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1864)
Positive reviews(1823)
Reviews with photos/video(166)
Friendly front desk staff(340)
Easy to get around(126)
Delicious breakfast(72)
Close to metro(43)
Luxurious(17)
Awesome gym(10)
Good views(9)
Has French windows(8)
Negative reviews(41)
J_Bolat
Kaiyuan Double Bed Room
Stayed in Apr 2024
Business travelers
9 review
2.2/5
Posted on Apr 30, 2024
I have expected more from a 5* hotel. It was a challenge to get an iron for 2 days, the breakfast was, well, not great.
Response from Property: Dear guest, thank you very much for your feedback to our hotel. We attach great importance to your opinions and suggestions. We are deeply sorry for the problems you encountered during your stay. If you have any questions during your stay, please call the quick service center to contact us for feedback. We attach great importance to the stay experience of every guest. We will continue to work hard to improve the quality of service so that every guest can feel our sincerity and care. Thank you again for your feedback. I hope you can visit our hotel again. We will serve you wholeheartedly.
UllahZia
Kaiyuan Twin Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Best services and front desk staff xia is also very helpful and very warm Recommended hotels thank you miss. The way of Ms.Manager Xia Tenghuan profsionalism really inspired me. Best Wishes for Grand New Century Hotel.
Response from Property: Dear guest: Thank you very much for taking the time to leave a detailed and thoughtful comment on your stay. Your affirmation and recognition are the driving force for us to continue to provide a luxurious and comfortable stay experience. We look forward to your next visit and sharing your experience with us again!
HONG MIN
Kaiyuan Twin Room
Stayed in Jun 2024
Business travelers
14 review
4.2/5
Very Good
Posted on Jul 11, 2024
Nice hotel with good facilities.
Guest User
Kaiyuan Double Bed Room
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 10, 2023
frot miss wu is very good
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Kaiyuan Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is very good. I traveled with my family and stayed for two days. The service attitude of Xiao Cong at the front desk was very good. She also upgraded the room type and gave us breakfast. There are many types of breakfast and the taste is good. The overall feeling of the room is comfortable and a very good stay experience
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Guest User
Kaiyuan Twin Room
Stayed in Oct 2024
Family
39 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel has recreational facilities, there is a swimming pool on the fourth floor, the water temperature is OK, the service of Xiao Cong at the front desk is very good, there are many places to eat around, some noodle shops, etc., which is quite convenient.
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Bobo
Kaiyuan Twin Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 3, 2024
During the National Day holiday, my friends and I came to Hangzhou with our kids. The room was arranged in advance, the front desk service was very thoughtful, and we were arranged together, so it was convenient to visit each other. The restaurant was self-service, which was very convenient. The room supplies were complete and overall good, it was the first choice for staying in Hangzhou.
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Guest User
Kaiyuan Twin Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The restaurant is on the fourth floor, with many seats, and there are basically vacancies. The hotel environment is good, the surrounding facilities are very good and relatively complete. Jiang Jiang at the front desk provided great service, especially meticulous, and helped to prepare a quiet room. It is worth recommending.
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Guest User
Kaiyuan Double Bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The hotel is very good and highly recommended. It is more cost-effective than the surrounding hotels of the same price. There is a Gaosha Road nearby, and there are many restaurants in the mall. If you want to eat out, you can go there. If you are closer, you can go to the seafood stalls next to it. The seafood there is really good. There is a Quzhou duck head opposite the hotel, which tastes very good. The lobby is currently being upgraded, but it does not affect its overall appearance. It is relatively clean and tidy. The design style is a bit quaint and low-key. As for the guest rooms, the overall room size is still good, the TV is very high-definition, the sound quality is not bad, the facilities are good, and the hotel front desk check-in is also very fast and professional. The front desk Xiao Wang is very enthusiastic to recommend some surrounding tourist attractions, and also provides Hangzhou travel maps. Overall, it is very considerate and very good.
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6/10
Guxiaduxing
Kaiyuan Twin Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The service provided by the beautiful lady at the front desk was great and considerate. She even gave the child a small doll. The lady who took care of the housekeeping was very careful and provided various conveniences. I have stayed in this hotel many times. It's OK!!!
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Guest User
Kaiyuan Double Bed Room
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The room was upgraded to a deluxe suite, spacious and quiet Hygiene: the bathtub is dry and clean, the bathroom drain is clean and odor-free Breakfast: There are many varieties, and you can mix your own tofu pudding, which is very interesting
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Guest User
Kaiyuan Double Bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
I always choose this place. The service is warm, the transportation is convenient, the environment is beautiful, the location is good, and the transportation is convenient. Especially the front desk lady Jiang Jiang is very enthusiastic, with a sweet smile and is willing to provide all kinds of help. The network signal is good, the scenery outside the window is good, and the cost performance is super high. It is very suitable for receiving friends. I will come again next time.
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Nidemosisunquan
Kaiyuan Double Bed Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 25, 2024
After comparing several hotels in the surrounding area, I chose Kaiyuan because there were online live classes. I called the front desk in advance and needed a room with a strong network signal. The front desk manager Wang was very considerate and helped to install a router. The signal in the room was really good. At least the live classes were not stuck and were very smooth. I stayed for several consecutive days. Welcome fruits were arranged in the room. The fruit quality was very good. There were 3 kinds of fruits, all of which I liked to eat. I was generally satisfied. It was in line with the hotel's positioning. Five-star recommendation.
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6/9
Arongshifu
Kaiyuan Twin Room
Stayed in Sep 2024
Family
10 review
4.5/5
Great
Posted on Sep 6, 2024
The front desk lady Xiaoqian was very polite. She gave welcome fruit upon check-in. The high floor she arranged had a good view of the night view of Xiasha. The buffet was OK.
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Guest User
Kaiyuan Double Bed Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I came here to take an exam, and I chose a hotel with a slightly higher cost-effectiveness. It is really good. The front desk service is very considerate and specially arranged a higher and quieter room. I can have a good learning environment. The breakfast room and the gym are on the fourth floor, which is very convenient. The restaurant is self-service, which is very convenient to take. The environment is also very good, fresh and comfortable. By the way, there is a takeaway service, which is very considerate. The front desk service is great. I will stay here again next time I have the opportunity. I recommend it to friends who also need to take exams. It is the first choice. 👍👍👍
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6/9