Crystal Orange Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Crystal Orange Hotel (Hangzhou West Lake)
No.17 of 4-star Select Hotels in Hangzhou
NO.122 Qingbo Street, Shangcheng District, Hangzhou, Zhejiang 310002, China
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Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation. Show More
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Last booked 29 mins ago on our site
Highlights
Free parking
Delicious breakfast
Ideal location
Sparkling clean
Excellent serviceAmenities
Translation tools available
Private parkingFree
Luggage Storage
Wi-Fi in Public AreasFree
Wake-Up Call
Guest Laundry
Robot Service
Restaurant
All Amenities
Property Description
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
Show More
4.8/5
ExcellentQuality bedding and welcome kit with essentials
Quiet room
All 5,006 Reviews
Surroundings
Metro: Wushan Square
(580m)
Metro: Ding'an Road
(1.6 km)
Train: Hangzhou Railway Station
(3.4 km)
Train: Hangzhou East Railway Station
(12.2 km)
Landmarks: Orioles Singing in the Willows
(330m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Suite
1 Queen bed
30-45m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Room (2 beds)
2 Single bed
22m² | Floor: 2-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive Suite
1 Queen bed
35m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Executive Queen Room
1 Queen bed
22m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Queen Room
1 Queen bed
20m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Twin Room
2 Single bed
22m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Room (With balcony)
1 Queen bed
25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Elegant Queen Room
1 Double bed
18-20m² | Floor: 2-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Room
1 Single bed and 1 Double bed
30m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Business Double Room
1 Queen bed
22m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
5006 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.8
- Service4.8
Average for similar properties in Hangzhou
Tuan Hung
March 3, 2025
The location is perfect and located right on the lake. Staffs are super friendly.
Highly recommend if you wanted to stay in Hangzhou.
Anonymous User
March 5, 2025
The hotel is within a short walking distance to West Lake. The location is very good, and the room is clean and spacious enough. However, the hotel lobby is not grand and does not have a West Lake view. Don’t expect too much from the breakfast, but overall, the room is decent and very good.
Anonymous User
December 24, 2024
Room is stuffy and has no ventilation. Need them to send us a fan.
Lobby has smoke smell occasionally if someone smokes in toilet.
Guest User
November 26, 2024
This branch is in a quaint residential area and less crowded than Wulin and Hubin area. Enjoyed the classy zen style of their rooms. Very clean and quiet. We liked the laundry area. It is very useful for guests to be able to do our own laundry, esp for families. Breakfast’s spread is not wide but the quality of food is good. Our experience with all their staff from front desk, housekeeping to F&B has been great.
Anonymous User
November 1, 2024
location is good，easy to reach west lake. Hotel facility are very new. Customer service is very good.
Guest User
November 8, 2024
Highly recommend this hotel . The staffs are very friendly and provide assistance to us whenever needed. They discussed and share their thoughts regarding our travel routes and even gave us a Hangzhou map for us to refer to 👍🏻 the room is comfy and they have electronic curtains . Btw nice good smell shampoo in their bathroom too. Moreover, they even provide good brand coffee in their hotel rooms which customers can make their own coffee ☺️ andd is strategic location , just ten minutes walk to Hangzhou 西湖🥰
Asnafi Nader
March 3, 2025
The location is excellent (3 minutes walking distance to the West Lake, 15 minutes walking distance to Hefang Jie, 1 minute walking distance to restaurants and convenient stores…), clean, quiet and comfortable room with balcony. The breakfast was OK. I missed a safe, an iron and ironing board in the room. The balcony was big and nice but the view was the next building’s green-painted wall.
Sean
February 22, 2025
The hotel was breaktaking and very suited for couples on a getaway.
It was just a walk away from west lake.
The Deluxe Suite was huge and extremely comfy.
Guest User
December 3, 2024
Very good location, near to the West lake. Great services provided by the service staff. Enjoy my stay. The breakfast is yummy too.
Services & Amenities
Popular Amenities for China Travel
Translation tools available
Private parking
Free
Luggage Storage
Wi-Fi in Public Areas
Free
Wake-Up Call
Guest Laundry
Robot Service
Restaurant
24-Hour Front Desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Front Desk Services
Translation tools available
Luggage Storage
Front Desk Safe
Self-Service Check-In Machine
Electronic Identification Registration
Concierge Service
Express Check-In and Check-Out
Wake-Up Call
24-Hour Front Desk
Food & Drink
Lobby Bar
Room Service
Public Areas
Non-Smoking Floor
No Smoking in Public Areas
Humidifier
Public Audio System
Central Ventilation System
Elevator
Executive Floor
Robot Service
Cleaning Services
Laundry Service (On-Site)
Clothes Steamer
Clothes Dryer
Guest Laundry
Ironing Service
Facilities for Children
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Children's Meals Available
Books or Audio/Video Products for Children
Business Services
Postal Service
Accessibility
Accessible Rooms Available
Safety & Security
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
Access Control System
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
To check-in, contact the property by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 68.00 (approx. €8.67) per person |
Adult | Buffet:CNY 68.00 (approx. €8.67) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2021
- Number of Rooms: 108
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.