Crystal Orange Hotel Hangzhou West Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Crystal Orange Hotel Hangzhou West Lake
No.19 of Four-Star Hotels in Hangzhou
NO.122 Qingbo Street, Shangcheng District, Hangzhou, Zhejiang 310002, China
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Last booked 38 mins ago on our site
Highlights
Free parking
Delicious breakfast
Sparkling clean
Excellent service
Ideal locationAmenities
Public parking
Private parkingFree
24-Hour Front Desk
Luggage Storage
Restaurant
Robot Service
Wake-Up Call
Wi-Fi in Public AreasFree
All Amenities
Property Description
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
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9.6/10
ExcellentSuper good. Near the West lake . The hotel has washing machine.
Easy to go to The Faxi temple
All 5,213 Reviews
Surroundings
Metro: Wushan Square
(580m)
Metro: Ding'an Road
(1.6 km)
Airport: Deqing Moganshan Airport
(33.9 km)
Train: Hangzhou Railway Station
(3.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Suite
1 Queen bed
30-45m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Bed In Queen Room
1 Queen bed
16m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Room (2 beds)
2 Single bed
22m² | Floor: 2-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive Suite
1 Queen bed
35m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Executive Queen Room
1 Queen bed or 1 Queen bed
22m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Queen Room
1 Queen bed
20m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Twin Room
2 Single bed
22m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Room (With Balcony)
1 Queen bed or 1 Queen bed
25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Elegant Queen Room
1 Double bed
18-20m² | Floor: 2-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Room
1 Single bed and 1 Double bed
30m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Business Double Room
1 Queen bed
22m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
5213 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.7
Average for similar properties in Hangzhou
Flower LuLu
May 25, 2025
Super good. Near the West lake . The hotel has washing machine.
Easy to go to The Faxi temple
Guest User
April 16, 2025
We had a great time in the hotel. The location is great neat the lake. Laney helped us a Lot, she is amazing and very helpful
Anonymous User
May 28, 2025
The staff are friendly and free upgraded our room.
Tuan Hung
March 3, 2025
The location is perfect and located right on the lake. Staffs are super friendly.
Highly recommend if you wanted to stay in Hangzhou.
Anonymous User
March 5, 2025
The hotel is within a short walking distance to West Lake. The location is very good, and the room is clean and spacious enough. However, the hotel lobby is not grand and does not have a West Lake view. Don’t expect too much from the breakfast, but overall, the room is decent and very good.
Anonymous User
April 27, 2025
Free laundry services and reminder through WeChat
Anonymous User
December 24, 2024
Room is stuffy and has no ventilation. Need them to send us a fan.
Lobby has smoke smell occasionally if someone smokes in toilet.
Guest User
November 26, 2024
This branch is in a quaint residential area and less crowded than Wulin and Hubin area. Enjoyed the classy zen style of their rooms. Very clean and quiet. We liked the laundry area. It is very useful for guests to be able to do our own laundry, esp for families. Breakfast’s spread is not wide but the quality of food is good. Our experience with all their staff from front desk, housekeeping to F&B has been great.
Anonymous User
November 1, 2024
location is good，easy to reach west lake. Hotel facility are very new. Customer service is very good.
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Private parking
Free
24-Hour Front Desk
Luggage Storage
Restaurant
Robot Service
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Fees may apply, CNY 20.00 (approx. NZD 4.66) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Private parking
Free
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Self-Service Check-In Machine
Electronic Identification Registration
Translation tools available
Food & Drink
Room Service
Lobby Bar
Public Areas
Elevator
No Smoking in Public Areas
Public Audio System
Non-Smoking Floor
Executive Floor
Central Ventilation System
Humidifier
Robot Service
Cleaning Services
Laundry Service (On-Site)
Ironing Service
Clothes Dryer
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Meals Available
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Books or Audio/Video Products for Children
Business Services
Postal Service
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
To check-in, contact the property by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 68.00 (approx. NZD 15.83) per person |
Adult | Buffet:CNY 68.00 (approx. NZD 15.83) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2021
- Number of Rooms: 108
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.