Anonymous User
January 24, 2024
The air conditioner in the room didn't work at all. It was freezing cold after staying for two nights. The room was not booked online and it was said to be a free upgrade? It turned out that the air conditioner in the room was useless at all. The first room used a heater. After staying in another room for one night, the air conditioner still had no temperature at all. It was freezing. I asked the front desk to add quilts, but I had to call twice. It was just delivered, a few hours later. To be honest, I really don’t recommend staying there. The air conditioner didn’t work, the room was too cold, and the service wasn’t very good. I even called for half a day and didn’t come over. How about a chain hotel? Not good at all, the experience is super bad
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