Homeinn Selected Hotel (Hangzhou Wulin Square)

Don’t choose this one, help everyone avoid lightning! The front desk was not professional at all. After checking in, they forgot to give me my ID card. I almost made a trip to Hangzhou for work. When I called the front desk, they asked a robot to deliver it to me. They had no sense of remediation. Such an important document was in their eyes. It's completely casual and I wouldn't trust it. In the middle of winter, the air conditioner is turned on, just like it is not turned on. There is no hot air at all. It freezes and makes do all night. It should be controlled by them. No matter how high the air conditioner is, it will be useless. The experience of staying here was really bad. The cup for brushing teeth and mouthwash was so dirty that I could not use it. The soundproofing was also poor. I could hear the people talking next door to the 11 store clearly. I was woken up by the door opening and closing in the morning.

Facilities: good Hygiene: very clean Environment: Not far from the subway station Service: Very good. The customer service helped me upgrade to silver and gold membership and gave me a lot of discounts. The customer service staff also helped me book a hotel in Suzhou, which saved me a lot of money. The hotel provides free coffee and sugar, and has two washing machines and dryers, which is very convenient. In summer, when you get soaked when you go out, you can change clothes in time. Free cotton swabs were also provided, and I used them once. Breakfast is very rich I went to several hotels and my slippers were not slippery. If this hotel updates the quality of slippers in a timely manner, it will be even better.