CityNote Hotel
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1 room, 2 adults, 0 children
All properties in Hangzhou
CityNote Hotel
Opened in 2025
No. 38 Tianmushan Road, Xihu District, Hangzhou, Zhejiang, China
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Last booked 36 mins ago on our site






Highlights
Free parking
Varied breakfast
Great views
Newly opened
Lots to doShow more
Amenities
Fitness RoomFree
Public parkingFree
24-Hour Front Desk
Luggage StorageFree
Bar
Library
Tea Room
Restaurant
All amenities
Property Description
CityNote, a young people's urban lifestyle hotel, adheres to the brand's founding inspiration - City Note, creating the concept of urban symbiosis. In terms of public area design, it insists on one store, one design, so that every guest can feel the rich connotation of the local city's history and culture, and create a unique urban living circle. The hotel community living room style lobby is presented with self-service facilities such as C+Work, C+Meeting, C+Bar, C+Gym, C+Laundry, etc. It combines functions such as arrival and departure, socializing, shared office, dining, and fitness, making it efficient and comfortable. Experience the new urban life circle of the bustling city and feel the hustle and bustle of the city. CityNote Xinuo Hotel (Hangzhou West Lake Wulinmen Subway Station) is located at No. 38 Tianmushan Road, Xihu District, Hangzhou, with a superior geographical location and developed transportation. It is situated in the Xihu commercial district of Hangzhou.
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9.3/10
Me and my friend enjoyed our stay very much, staff is very friendly and helpful 😊
All 949 reviews
Surroundings
Metro: Wulinmen
(510m)
Metro: Shentangqiao
(1.2 km)
Airport: Hangzhou Xiaoshan International Airport
(30.1 km)
Train: Hangzhou Railway Station
(6.0 km)
Train: Hangzhou East Railway Station
(8.6 km)
Landmarks: Hangzhou Theater
(920m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Xinuo Future Room (Zero-Pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
1 King bed
42m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Lohas King Room (Zero-Pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
1 Queen bed
25-30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Lohas Twin Room (Zero-Pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
2 Double bed
32-35m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Comfortable King-size Bed Room (Zero-pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
1 Queen bed
28m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Deluxe Queen Room
1 King bed
38-45m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Deluxe 2-bed Room
2 Double bed
38-42m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Xinuo Double Bed Room (Zero Pressure Mattress + Smart Control + Smart Sanitary Ware)
1 King bed
35-38m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Xinuo Twin Room (Zero-Pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
2 Double bed
35-38m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Xinuo Family Room (Zero-Pressure Mattress + Smart Guest Control + Smart Sanitary Ware)
1 King bed and 1 Double bed
45m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
949 reviews
- Cleanliness9.4
- Amenities9.3
- Location9.3
- Service9.4
Average for similar properties in Hangzhou

Review summary
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Cleanliness: The hotel maintains high cleanliness standards, with rooms described as spotless and free from odors. Attention to detail is evident in the upkeep of both rooms and public areas, contributing to a comfortable and hygienic stay.(based on 326 reviews)
D7970****
November 13, 2025
希諾酒店門店多鄰景區和地鐵口,位置便捷,公區設計兼具潮流感與質感。設施配備智能且貼心,全屋智能客控、電動窗簾等提升舒適度,洗衣房、健身房等配套齊全。早餐極具優勢,7 點至 12 點超長供應,中西式品類豐富,補給及時,還提供免費咖啡。服務温暖周到,24 小時前台響應迅速,機器人送物、夜間免費雞尾酒和夜粥等細節,很貼心。整體是一次高品質體驗~
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Anonymous User
November 13, 2025
入住希諾酒店的體驗堪稱完美!前台辦理入住時,工作人員不僅動作迅速,還熱情地幫我規劃了周邊遊玩路線,讓我這個外地遊客倍感貼心。晚上前台小姐姐還會幫忙洗衣服,細緻入微的服務。這次出行選的酒店太明智了!房間寬敞明亮,設施先進,衞生乾淨。周邊交通便利,早餐豐富可口強烈推薦!希諾酒店值得五星好評!
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M270651****
November 11, 2025
酒店很好,新裝修的房間很大,位置也不錯,去西湖和靈隱寺都很方便。前台人員熱情負責,好評。
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see tu wai leong
November 4, 2025
New opening hotel, service friendly, hotel and room clean, breakfast awesome, will come next time again
M258024****
November 12, 2025
整體非常滿意,離西湖比較近,騎車十幾分鍾就到了。酒店比較乾淨,服務態度非常好,早餐也比較豐富。
遺憾的是,到酒店的時候非常晚了,本來贈送夜宵和雞尾酒的項目也沒體驗到。
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205597****
October 31, 2025
房間非常乾淨,早餐也很豐富,房間設施非常齊全,而且很新,服務人員都非常熱情友善,有什麼問題都會幫忙解決,還有免費的午餐和夜宵,提供的服務非常好👍🏻
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Qiufengmuyu
October 30, 2025
前台給升級了房間,房間佈局較合理,衞生也不錯
。
添加了微信小管家,有什麼不明白的,也能及時回覆解決。
退房後還發訊息詢問,酒店有什麼不足,需要改進的?這樣的服務態度值得肯定!!
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sunhongxiong
October 28, 2025
必須給希諾酒店的服務點個大大的贊!入住期間,酒店工作人員的專業和熱情讓我印象深刻。每天都會有人來詢問我的入住感受,還及時為我更換乾淨的毛巾和洗漱用品。餐廳的服務員也特別細心,會根據我的口味推薦合適的菜品。在這裏,我們享受到了家一般的温暖,以後出門旅行就認準希諾酒店啦!
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Services & Amenities
Most popular amenities
Fitness Room
Free
Public parking
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Library
Tea Room
Restaurant
Café
Taxi booking service
Car Rental
Bicycle Rentals
Station Pick-Up Service
Additional charge
Robot Service
Meeting Room
Additional charge
Business Center
Secretarial Services
Multi-Function Room
Babysitting Services
Free
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Free
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
希诺餐厅
Style: Buffet
Cuisine: Chinese
Open for: Brunch
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-12:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Front desk services
24-Hour Front Desk
Translation tools available
Lockers Available
Concierge Service
VIP Check-In Service
Electronic Identification Registration
Express Check-In and Check-Out
Luggage Storage
Free
Wake-Up Call
Tour/Ticket Service
Languages spoken
Chinese (Mandarin)
Food & drink
Kiosk/ Convenience Store
Café
Bar
Lobby Bar
Health & wellness
Fitness Room
Free
Activities
Tea Room
Public areas
Gift Shop
Public Audio System
Non-Smoking Floor
Elevator
Central Ventilation System
Vending Machine
Robot Service
No Smoking in Public Areas
Smoking Area
Library
Cleaning services
Laundry Service (Off-Site)
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Free
Ironing Service
Free
Laundry Service (On-Site)
Free
Facilities for children
Children's Slippers
Children's Toys
Kids' Toothbrush
Babysitting Services
Free
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Business services
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Free
Accessibility
Handrails in Hallways
Handrails in Stairways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-12:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 19.00 (approx. €2.32) per person |
Children over 1.5m in height | CNY 38.00 (approx. €4.64) per person |
Adult | Buffet:CNY 38.00 (approx. €4.64) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel





- Cash
Property Description
- Opened: 2025
- Number of Rooms: 91
Phone:+86-571-86696699
CityNote, a young people's urban lifestyle hotel, adheres to the brand's founding inspiration - City Note, creating the concept of urban symbiosis. In terms of public area design, it insists on one store, one design, so that every guest can feel the rich connotation of the local city's history and culture, and create a unique urban living circle. The hotel community living room style lobby is presented with self-service facilities such as C+Work, C+Meeting, C+Bar, C+Gym, C+Laundry, etc. It combines functions such as arrival and departure, socializing, shared office, dining, and fitness, making it efficient and comfortable. Experience the new urban life circle of the bustling city and feel the hustle and bustle of the city. CityNote Xinuo Hotel (Hangzhou West Lake Wulinmen Subway Station) is located at No. 38 Tianmushan Road, Xihu District, Hangzhou, with a superior geographical location and developed transportation. It is situated in the Xihu commercial district of Hangzhou.
Frequently Asked Questions
What are the check-in and check-out times at CityNote Hotel?
Check-in at CityNote Hotel is from 14:00 and check-out is by 12:00.What are the check-in and check-out times at CityNote Hotel?
Does CityNote Hotel have a swimming pool?
No, CityNote Hotel doesn't have a pool.Does CityNote Hotel have a swimming pool?
Are pets allowed at CityNote Hotel?
No, pets are not allowed at CityNote Hotel.Are pets allowed at CityNote Hotel?
Does CityNote Hotel provide breakfast?
Yes, guests at CityNote Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does CityNote Hotel provide breakfast?
How much does it cost to stay at CityNote Hotel?
Prices at CityNote Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at CityNote Hotel?
Which airport is closest to CityNote Hotel?
The nearest airport is Hangzhou Xiaoshan International Airport, just about 56 mins from hotel by car (30.1 km) away.Which airport is closest to CityNote Hotel?
What is the cancellation policy for CityNote Hotel?
The cancellation policy for CityNote Hotel depends on the room type and booking terms.What is the cancellation policy for CityNote Hotel?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 30.65KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 6.04KM |
| Nearest Metro Station | Wulinmen |
| Distance to Metro Station | 0.51KM |
| Average Price From | EUR86 |
| Hotel Star Rating | 4 |












