The Silk Lakehouse, Shangri-La Hangzhou

Facilities: The innovative upgrade based on the old building, the "Shui Zhixinju" brand created is a breakthrough of Shangri-La in Hangzhou, boldly taking the top luxury route, relying on the confidence of hardware and service. The entire hotel public area and room design are consistent, focusing on the exquisite maximalism of oriental flower language. Service: It feels that from the housekeeper to the restaurant manager to the bartender by the lake, they are all e-people, very fond of chatting, and have strong communication skills. The housekeeper Sam solved the small problems encountered on the day of check-in from the perspective of the hotel guests. Because it was a birthday celebration, the hotel also carefully prepared Basque. There is a night bed and West Lake special lotus root powder. Breakfast: Semi-self-service, with Western, Chinese, and Southeast Asian styles to choose from. The fruits in the self-service area are the highest specifications of the hotel in recent years, and the homemade juice and croissants are also good. Bar: The introduction of the Temple Front Three You in Asia's Top 50 has attracted many guests who come here to drink two glasses. The cocktail with special white wine and rice wine as the base wine was drunk four glasses in the evening. Afternoon tea: It's average, but the environment is nice.

The hotel has a beautiful environment and a superior location. The service is warm and thoughtful, especially Winnie, the front desk staff, is warm and generous. The experience is very good

The room is very good, with complete facilities and drinks. The hotel service is very good, the swimming pool is very clean, the breakfast is delicious, and there are different drinks every night. It is really comfortable to stay here

This is my first time writing a review. It is really, really good. The only drawback is that the entire catering level is not up to the level of Four Seasons Sands Restaurant. The catering is 6 points, and the rest is full marks

This stay at Shuizhixinju was perfect! From the warm welcome upon arrival to the caring farewell upon departure, every detail shows the professionalism and quality of a luxury hotel. The hotel is in an excellent location and very convenient for travel. I just love going out The room I stayed in was spacious and bright, with an elegant and luxurious decoration style and complete facilities. The smart bedding is soft and comfortable! Thank you also to Manager Wu for taking care of our family and giving us a trial class on Hangfan. I will come back again next time!