The Silk Lakehouse, Shangri-La Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou

Opened in 2025
No.1 of Instagrammable Hotels in Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou, Xihu District, Hangzhou, Zhejiang, China
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We Price Match
hotel overview picture
Last booked 6 hrs ago
China travel essentials
Superb views
Ideal location
Delicious breakfast
Sparkling clean
Currency exchange
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Amenities
Indoor swimming poolFree
Hiking
Fitness RoomFree
Private parkingFree
Priority airport pick-up
Bar
Tea Room
2 Restaurants
All amenities
9.7/10
Excellent
Great location, brand new, flash
All 103 reviews
Surroundings
Metro: Fengqi Road
(3.2 km)
Metro: Longxiangqiao
(3.4 km)
Airport: Hangzhou Xiaoshan International Airport
(31.3 km)
Airport: Deqing Moganshan Airport
(32.9 km)
Train: Hangzhou Railway Station
(6.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Room, Lakeview
4

Premier Room, Lakeview

1 King bed
60-63m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Romance Room, Lakeview
5

Romance Room, Lakeview

1 King bed
57-66m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Serenity Suite, Garden View
4

Serenity Suite, Garden View

1 King bed
68-74m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden View Twin
4

Garden View Twin

2 Single bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakeview Room
4

Lakeview Room

1 King bed
42m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier Room, Garden View
4

Premier Room, Garden View

1 King bed
60-63m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Serenity Suite, Lakeview
4

Serenity Suite, Lakeview

1 King bed
68-74m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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West Lake Suite
4

West Lake Suite

1 King bed
85m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Romance Room, Garden View
4

Romance Room, Garden View

1 King bed
57-66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden View King
4

Garden View King

1 King bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.7/10
Excellent
103 reviews
Ratings are higher than 96% of similar properties.
  • Cleanliness9.8
  • Amenities9.7
  • Location9.8
  • Service9.6
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Prime Location: The hotel is conveniently located near West Lake, offering scenic views of landmarks such as Leifeng Pagoda, Broken Bridge, and Bai Causeway. Guests appreciated its proximity to key attractions.(based on 30 reviews)
e‍l‍w‍a‍n‍g‍1‍1
May 29, 2025
The hotel experience was phenomenal, offering a blend between modern luxury and traditional Chinese culture. The ambiance was incredibly relaxing, creating a serene environment through the stay. Room service was prompt and professional, with just the right touch of friendly conversation. Rico, who went above and beyond by offering a complimentary room upgrade, enhancing the overall experience.
A‍l‍e‍n
June 6, 2025
Great location, brand new, flash
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2025
Facilities: The innovative upgrade based on the old building, the "Shui Zhixinju" brand created is a breakthrough of Shangri-La in Hangzhou, boldly taking the top luxury route, relying on the confidence of hardware and service. The entire hotel public area and room design are consistent, focusing on the exquisite maximalism of oriental flower language. Service: It feels that from the housekeeper to the restaurant manager to the bartender by the lake, they are all e-people, very fond of chatting, and have strong communication skills. The housekeeper Sam solved the small problems encountered on the day of check-in from the perspective of the hotel guests. Because it was a birthday celebration, the hotel also carefully prepared Basque. There is a night bed and West Lake special lotus root powder. Breakfast: Semi-self-service, with Western, Chinese, and Southeast Asian styles to choose from. The fruits in the self-service area are the highest specifications of the hotel in recent years, and the homemade juice and croissants are also good. Bar: The introduction of the Temple Front Three You in Asia's Top 50 has attracted many guests who come here to drink two glasses. The cocktail with special white wine and rice wine as the base wine was drunk four glasses in the evening. Afternoon tea: It's average, but the environment is nice.
Original TextTranslation provided by Google
L‍i‍l‍ ‍Y‍a‍n‍g
June 20, 2025
I revisited the old place, and the upgraded Shangri-La East Building brought me so many surprises. Shuizhixinju, a name full of Jiangnan poetry and painting, feels as comfortable as returning to a familiar old friend's home. Every staff member during the stay was like a kind old friend, full of warmth. This time, I would like to thank Vanessa for her careful care, as well as Betty from Xianglou, Sister Feifei from the tea room and Teacher Zuo for letting me learn a lot of tea culture knowledge, and taste the hard-to-find Shifeng Longjing! Sean from the gym helped me arrange many special courses, and Wilma from the breakfast cafe and I recalled the good old days of Shangri-La East Building. Everything is so warm, I really don't want to leave, I will come back, wait for me, friends!
Original TextTranslation provided by Google
J‍o‍h‍n‍4‍5
July 27, 2025
For my 20th anniversary with my lover, I chose Shui Zhixinju. First of all, a touch of high-end green caught my eye, and the environment can reflect the thoughtful details of the design everywhere, which is unforgettable! Secondly, the hotel's afternoon tea is not only beautiful, but also tastes good. There are several small snacks that are exquisite and special. In addition, I am quite satisfied with the breakfast. There are Chinese, Western and Southeast Asian set meals, Western French toast, Southeast Asian laksa, etc. The food is rich and of high quality. Finally, thank you to the Jinxiu team who provided us with butler service. Sam, Jimmy, Zoe, magic, etc. and other staff whose names I can't remember are all very nice! The service is thoughtful and considerate, and the overall stay experience exceeds expectations. I hope to stay again in the future and will strongly recommend it to my friends around me!
Original TextTranslation provided by Google
J‍i‍n‍g‍j‍i‍n‍g‍s‍h‍e‍n‍g‍h‍u‍o‍1
July 27, 2025
The hotel has an elegant and unique design style, the rooms are very beautiful, the drinks and snacks in the room are all imported, free of charge, and of excellent quality. The hotel service is super good, especially the housekeeper Darren, who is enthusiastic, patient, and handsome! It makes people feel like an old friend who has not been seen for a long time. The hotel also has many special activities, such as ancient incense making, Tai Chi, meditation, tea tasting... You can have fun without leaving the hotel. Thank you very much
Original TextTranslation provided by Google
k‍i‍k‍i‍y‍e‍z
July 23, 2025
Beautiful view, great room, here you can really calm down and relax! The mattress is so comfortable, I had a good night's sleep. When I woke up and opened the curtains, the green and West Lake scenery in front of me blended together, which made me suddenly feel enlightened, and my recent worries disappeared. The staff are very considerate, and I feel relieved to be taken care of! Thank you for the arrangement of the Private Travel Ambassador, who always responds to my requests! Thank you Wendy for your smile and enthusiasm, as warm as family! This experience is so worth it, I must come again!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 21, 2025
The newly opened experience is very good, smart mattress, the latest Dyson, direct drinking water system, butler service are all very good. The service staff are warm and polite. The shuttle bus is also retro and cute. The location is excellent. Free minibar and Yixiang corner on the first night: a wide variety, especially atmospheric Next time, stay a few more nights to experience the cultural course, it looks good
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Fitness Room
Bar
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
饮湖边 The Living Room by Alan Yu
Style: A la carte
Cuisine: European
Open for: Breakfast, Lunch, Dinner, Cocktails
Ambience: Romantic
Business hours: [Mon - Sun] 08:00-23:00
香草花园
Style: Buffet
Open for: Breakfast
Ambience: Romantic
Business hours: [Mon - Sun] 06:30-10:30
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra cot: Free

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
CNY 156.00 (approx. NZD 36.48) per person
Children 13–17 years old
CNY 312.00 (approx. NZD 72.95) per person
Adult
Buffet:CNY 312.00 (approx. NZD 72.95) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

The check-in time at The Silk Lakehouse, Shangri-La Hangzhou is 14:00 and the check-out time is 12:00.

Does The Silk Lakehouse, Shangri-La Hangzhou have a swimming pool?

Yes, The Silk Lakehouse, Shangri-La Hangzhou has a pool.

Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?

Unfortunately, pets are not allowed at The Silk Lakehouse, Shangri-La Hangzhou.

How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?

Prices at The Silk Lakehouse, Shangri-La Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Silk Lakehouse, Shangri-La Hangzhou?

Hangzhou Xiaoshan International Airport is the closest airport to The Silk Lakehouse, Shangri-La Hangzhou, and it is about 52 mins from hotel by car (31.3 km).

What is the cancellation policy for The Silk Lakehouse, Shangri-La Hangzhou?

The cancellation policy for The Silk Lakehouse, Shangri-La Hangzhou varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport31.28KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station11.47KM
Nearest Metro StationFengqi Road
Distance to Metro Station3.39KM
Average Price FromNZD1426
Hotel Star Rating5