The Silk Lakehouse, Shangri-La Hangzhou

Facilities: The innovative upgrade based on the old building, the "Shui Zhixinju" brand created is a breakthrough of Shangri-La in Hangzhou, boldly taking the top luxury route, relying on the confidence of hardware and service. The entire hotel public area and room design are consistent, focusing on the exquisite maximalism of oriental flower language. Service: It feels that from the housekeeper to the restaurant manager to the bartender by the lake, they are all e-people, very fond of chatting, and have strong communication skills. The housekeeper Sam solved the small problems encountered on the day of check-in from the perspective of the hotel guests. Because it was a birthday celebration, the hotel also carefully prepared Basque. There is a night bed and West Lake special lotus root powder. Breakfast: Semi-self-service, with Western, Chinese, and Southeast Asian styles to choose from. The fruits in the self-service area are the highest specifications of the hotel in recent years, and the homemade juice and croissants are also good. Bar: The introduction of the Temple Front Three You in Asia's Top 50 has attracted many guests who come here to drink two glasses. The cocktail with special white wine and rice wine as the base wine was drunk four glasses in the evening. Afternoon tea: It's average, but the environment is nice.

For my 20th anniversary with my lover, I chose Shui Zhixinju. First of all, a touch of high-end green caught my eye, and the environment can reflect the thoughtful details of the design everywhere, which is unforgettable! Secondly, the hotel's afternoon tea is not only beautiful, but also tastes good. There are several small snacks that are exquisite and special. In addition, I am quite satisfied with the breakfast. There are Chinese, Western and Southeast Asian set meals, Western French toast, Southeast Asian laksa, etc. The food is rich and of high quality. Finally, thank you to the Jinxiu team who provided us with butler service. Sam, Jimmy, Zoe, magic, etc. and other staff whose names I can't remember are all very nice! The service is thoughtful and considerate, and the overall stay experience exceeds expectations. I hope to stay again in the future and will strongly recommend it to my friends around me!

The hotel has an elegant and unique design style, the rooms are very beautiful, the drinks and snacks in the room are all imported, free of charge, and of excellent quality. The hotel service is super good, especially the housekeeper Darren, who is enthusiastic, patient, and handsome! It makes people feel like an old friend who has not been seen for a long time. The hotel also has many special activities, such as ancient incense making, Tai Chi, meditation, tea tasting... You can have fun without leaving the hotel. Thank you very much

Beautiful view, great room, here you can really calm down and relax! The mattress is so comfortable, I had a good night's sleep. When I woke up and opened the curtains, the green and West Lake scenery in front of me blended together, which made me suddenly feel enlightened, and my recent worries disappeared. The staff are very considerate, and I feel relieved to be taken care of! Thank you for the arrangement of the Private Travel Ambassador, who always responds to my requests! Thank you Wendy for your smile and enthusiasm, as warm as family! This experience is so worth it, I must come again!

The newly opened experience is very good, smart mattress, the latest Dyson, direct drinking water system, butler service are all very good. The service staff are warm and polite. The shuttle bus is also retro and cute. The location is excellent. Free minibar and Yixiang corner on the first night: a wide variety, especially atmospheric Next time, stay a few more nights to experience the cultural course, it looks good