Anonymous User
October 10, 2023
The service attitude at the front desk is poor. The room is not safe and there is no door lock. If you want to change rooms, you have to go down and get the room card. The cleaning lady also has a bad attitude. She turned around and left before finishing the conversation. There is a charging port on both sides of the room. No electricity, speechless 😓, the door locks are not tight, the hygiene is so-so, the pool is full of marks, this is the first hotel recommended by **, this is a great accommodation experience for people who are traveling to Hangzhou for the first time. Poor, although it is close to the train station, it is still not recommended.
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