Shuxiang Family (Hangzhou East Railway Station Store)

1. The sound insulation is too poor. You can hear people talking clearly when flushing the toilet next door. The corridor starts to be very noisy at 8 o'clock in the morning. I can't guarantee a basic sleep. The sound insulation is really speechless😓 2. Breakfast was served until 10 o'clock. When I got there at 9:40, the noodle cook lady had already collected half of the food. She had a bad service attitude when asked to cook something. She didn't have this or that, and she was extremely reluctant to cook a bowl of boiled water. Didn't it say ten o'clock? I met another guy who had the same experience and the service was terrible. 3. Take a shower in a very narrow shower room, with your arms touching the wall and glass partition

This time I stayed at this scholarly home on the first day and planned to extend my stay on the second day. The front desk told me that there was no room, so we understood how to pack my things. However, when I opened the Ctrip backend, it was clear that there was a room, but I was informed that there was no room. I confirmed it with the front desk again. The front desk told me that they had not closed the rooms in the back office and there were no rooms, so I ignored it. After nearly half an hour, I looked at the back office and booked a room from the back office. I went to the front desk and asked if there was no room. I said that I just booked it online. Did he say yes again and the way he said it was very forceful because he knew that he was tired after traveling that day and didn't want to bother looking for other hotels. He didn't expect to encounter such an unhappy thing. He also asked me to keep cleaning the garbage and stuff it under the cupboard. ....Is this what we were taught during the guest room training? There were foreign objects on the sheets, but they were not changed. Furthermore, the attitude of the restaurant service during breakfast was really unacceptable.

It's quite close to the subway. The room is clean and tidy. It's very comfortable! The front desk service is very friendly. The breakfast is delicious and has many varieties. I personally think the price/performance ratio is quite high. I will order again next time.

The hotel has a very good environment and is close to the East Railway Station. The staff provided good service, the breakfast was very rich, and there was free parking. It was a great experience. I will choose this place again if I have the opportunity to come back in the future.

The newly opened hotel Xiaoma and Xiaoliu have great service and recommend staying there!

The negotiated price is almost 400 and there is no breakfast. The renovation started at 7am and the front desk did not give any warning in advance.

酒店房間床上用品舒適，配備相應的袋茶和掛耳咖啡，每天打掃房間，補足飲用水，及時更換用品。床下配備了感應燈，方便夜間去衞生間。 酒店配有早餐，品種不是很多，但基本需求還是可以滿足。 酒店設施齊全，一樓有配套的健身房和洗衣房，三樓有足療會所，如果累了可以去那按摩，很方便。 酒店到西湖可以到附近乘坐公交車，順便可以遊覽這個城市，周邊吃飯很方便，強烈推薦附近的“遊埠豆漿”，他家的豆漿很有特色，而且好喝，我平時喝鹹豆漿，正好符合他家的口味，除了豆漿，其它的都相當不錯，品種很多，我們點的小黃牛飯和豬肝豬腰片川，相當不錯，量很足。

酒店是新開業的環境衞生很乾凈，地理位置優越，離杭州東站很近步行也就十幾分鍾，進到酒店大堂就有一種很特別的感覺，寬敞明亮，裝修風格也非常喜歡，前台服務人員都特別熱情周到，尤其是小馬帥哥，下次來杭州還會選擇住這裏。