Guest User
November 19, 2024
Great location to visit the West Lake, easy metro access from/to the train station, staff is very kind and patient, they went out of their way to help/accommodate me - the language barrier wasn't a problem! While there are signs of wear and tear and some finishings are poorly executed, the design remains esthetically pleasing, the room is quiet, the place is clean, the bed is confortable, the water is hot and the pressure is good. They serve coffee and tea in the morning and you can get breakfast pastries in the bakeries nearby or in the big mall next to the hotel. As a solo female traveler I felt safe and cozy here and recommend booking this place! Please note the correct name is Color Story hotel, and so that is the sign/address you should look for.