Home home Neo - Mashi Street store, Jiefang Road, West Lake, Hangzhou

Well, it's not worth it. The original price was about 160, but after using points, it was 97. It feels like it's not worth spending 97 to stay in this hotel. . . The only good thing is the service at the front desk, which is very polite. But the check-in experience was really bad. This is the first time I have given such a detailed negative review. 1. The toilet seat is broken, the toilet seat is super dirty, and there are even brown things, I don’t know if they are daddy. There is no disposable seat cushion, so I can only wipe it with a napkin and wrap it around it. And you can hear the sound of water in other rooms... 2. The sheets are torn...and my skin is itchy after sleeping, although this is not necessarily because of the sheets. 3. Serious water leakage. . I took a shower at night and when I woke up, the floor was still wet. Very embarrassed. 4. The toothbrush is a bit inferior. The next step was to pluck out the hair. . . 5. The room was very crowded, and the door opened right next to the bed. I almost couldn't get in after pushing the door open several times. . Move the mattress position to make it easier to open. 6. The signal is very poor. It was better when I connected it to the hotspot of my Android phone, but it wasn’t much better. I couldn’t receive the file after sending it all night. .

The sound insulation is extremely poor, with almost no sound insulation. The sound of plugging in the charger next door can be heard clearly. The room smells like a toilet as soon as you enter it. Even if there is no window, it can't smell bad.

Discourage! Discourage! Discourage! This hotel is trash like never before. 1) Service: The man at the front desk in the picture has an extremely bad attitude towards the elderly. If he can’t do a service job, he can be laid off and go to study. ***** He can abuse the elderly and put his fingers on their faces. 2) Hygiene : On a rainy day, the ground was covered with water and no one was wiping it. I almost fell down. 3) Facilities: It is said that it is on the second floor. In fact, you have to take the stairs to the third floor. There is no elevator and suitcases. Don’t choose this hotel. If you drive, don’t choose this hotel. There is no parking space. Parking nearby is difficult

I told the front desk that I had a fever and was a little cold. Could you give me a quilt? After asking for it twice, the front desk asked: Where can I find a quilt for you? Shouldn't I ask the room attendant where to find a quilt? No matter how you say Home Inn is a brand chain, isn't the front desk trained for this kind of attitude? However, the security uncle was very enthusiastic and helped to find a quilt as soon as he heard that he was sick. I am very grateful to the security uncle!

The size is acceptable and the environment is very clean. The only problem is the sound insulation. When someone walks by the door, the voice is clear, as if the door is not closed... The snoring inside is also clear when someone walks by the door.