Guest User
July 20, 2024
The check-in experience is very poor! When I arrived to check in, I was told that there was only one room type reserved. Since the previous guest checked out late, the room had not been cleaned and I had to wait for a while. As a result, I had to wait for a full hour! During this period, the front desk did not take the initiative to tell how long the wait would be, so they just asked me to wait. When I checked into the bathroom, there were water stains on the floor, and no floor towel was given.
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