Hangzhou West Lake Linyin Shang Hotel

Clean and sanitary, right next to Leifeng Pagoda, inside the scenic area. The environment is OK. It's just that it's not very convenient to take a taxi, and there is no subway nearby. The hotel also gave away fruit snacks

The service is very good, the breakfast is very rich, it is very close to the Leifeng Pagoda and Jingci Temple of West Lake, there is a big bathtub in the room, there is an octagonal coffee shop downstairs, it is very pleasant to drink coffee in the yard.

The environment is very good, right by the West Lake, quiet in the bustling city. The hotel is very clean, and the front desk also upgraded the room for free. There is a large bathtub, which is super comfortable to take a bath. The toothbrushes and other toiletries provided are super easy to use. Super cost-effective!

A very distinctive hotel with elegant indoor and outdoor environment, and great for taking photos! The lobby bar is elegant in style, and you can order octagonal cup coffee. The waiters are all polite, enthusiastic and efficient, which makes people feel very comfortable! 👍👍

I traveled alone and stayed in the hotel for two days. Apart from the good location to West Lake, I could accept other things such as inconvenient dining and no businesses around. After all, it is not in the commercial area. I have already told the front desk that the room is not soundproof, the toilet is broken, the breakfast is not good, and the room is not bright. I originally asked to change rooms because of the light problem, but I didn't change them in the end because I was afraid of causing trouble to the hotel. Before I went out on the first day, I asked the cleaning staff to clean the room, but when I came back, I saw that the bathtub was still the same, and there was no fruit. Fortunately, even if the front desk handled it, I endured it. This morning, I had to catch the high-speed train and got up. After going to bed and having breakfast, I hurriedly took a shower. Because the light in the room was not good, I was in a hurry to blow dry my hair and forgot to bring a Tiffany necklace. I put it on the table next to the kettle, and the necklace was on a piece of paper towel. Because I have the habit of putting it on the paper towel, I also forgot to bring the access card. At that time, it was still because of the poor light and the hurry to blow dry my hair. I forgot to bring it. When I got to the front desk, I remembered that I had forgotten to bring an access card. I told the front desk that the card was in the room and took a taxi to leave. I left at 9:30. I slept all the time on the high-speed train. When I woke up, it was already afternoon. I found out that I forgot to bring the necklace. I called the hotel. In fact, I already knew there was no hope. However, after I confirmed again and again that it was not in the suitcase or bag, and I also took a picture of the necklace when I was video chatting with a friend before going to bed at night, I was very sure it was on the table, but I had just taken a shower at the time, and I was in a hurry and the light was not good. I am also nearsighted. In the past, I always stayed in brand and chain hotels when I went out, and I had left things at Marriott and St. Regis, but the hotel notified me or sent them to me as soon as possible. This time I knew there was no hope, but I was unwilling to give up. Sure enough, the cleaning staff said they didn't know, and the hotel also said there was no way because there was no surveillance in the room. They asked everything they should have done and asked. It was my own fault for not keeping my valuables well, and it was not their responsibility. They also said that Hangzhou people have high quality. Indeed, Hangzhou is a big city, and Hangzhou people would not want this necklace worth more than 10,000 yuan. Well, what I want to say is, this kind of thing should be done with conscience. The person who took the necklace knows that I can't do anything to you, and the hotel feels it is not their responsibility. I admit it. It is a blessed necklace. I hope the person who took the necklace is safe. This is a warning to other guests to keep your things by yourself. Not everyone has quality, and human nature cannot be tested! It's also a lesson for me. It's my first time in Hangzhou. Hangzhou is very beautiful. If I come again, I'll stay in an international chain hotel. It might be much better. I hope the hotel can strengthen its management. I wanted to call the police, but even if there is no result, I don't want to let it go. My family said that it's better to spend money to avoid disaster. So let it go. Yes, all the bad things will be left on the necklace. I hope I can live a peaceful life in the future! Finally, the guys at the front desk are all very nice. The air around is very good.

The windows of the mountain view room are sealed and completely airtight. The smoky smell in the corridor on the second floor makes you vomit if you breathe in more than one breath🤮. I was almost suffocating in the room and ran to the street to get some fresh air in the middle of the night.

The room is cozy. If you drive by yourself, it is very convenient to get in and out of the West Lake. The snacks in the room are delicious. The tea is also delicious

The hotel environment is in the West Lake Scenic Area, quiet and comfortable, the hotel breakfast is rich, the brothers are very enthusiastic in service, like and recommend 👍

Very satisfied with the check-in experience. The hotel setting is very new. The environment is very good, the front desk service is good, check-in is fast, the room facilities are complete, clean and hygienic, and the breakfast is great! Convenient to travel, highly recommended!