HanTing Hotel (Hangzhou Zhongda Yintaicheng Dongxin Road)

To be honest, I was surprised to book such a room. It was very clean and bright. The self-check-in was done in 5 minutes. I felt that the front desk was much less worried. The toilet and shower were separated on both sides, which was really great. It avoided the embarrassing problem of going to the toilet and showering at the same time. I was really satisfied with the room, but then I started to complain. I used to be a very deep sleeper, but on the second night of my stay, I was awakened by the voices and music of the girls next door at around 1:30 in the morning. It felt like the music was a concert in the hotel, which was really annoying. Then I contacted the hotel front desk, hoping to coordinate and communicate with the other party to lower the voice. As a result, the front desk directly replied, go and see which room is noisy, go knock on the door and communicate with them. Me? ? ? I said, am I not staying in your hotel? Shouldn't you come forward to coordinate and solve the problem? As a result, I was told that he was the only one at the front desk and couldn't leave, etc. I said that I clearly heard that there were two girls. Can't you check the check-in situation and remind them? ? ? They started to say that they cannot infringe on user privacy and so on… I felt that the front desk didn’t understand what I was saying. I already said it was a female voice, and I didn’t want the female name and phone number. Can you see which room has someone? ? It’s just too bad… In short, the last night’s accommodation experience was terrible. I encountered travelers with very poor quality and a front desk who spoke and acted like a ****. It was really too bad… And I just want to ask, for such a big brand chain hotel, there are few people on duty at night, and there is no security at night? …

Clean room, good service