Anonymous User
March 4, 2024
Let’s talk about it first. The hotel is in a good location, very close to the Xianghu Lake Scenic Area, and there are many places to eat nearby. And there is a fence around the bed. If you bring a small child, you don’t have to worry about the child rolling out of bed. This is why we booked the hotel in the first place. of this hotel.
Let’s talk about the complaints:
facility:
The interior of the room: It feels like it has not been renovated. The curtains are only transparent gauze and there are no blackout curtains. I was woken up at around 5 o'clock in the morning. Many lights in the room are not wired and many switches are missing. All lights at night Even though they are turned on, the whole room and bathroom are still very dark; the wet and dry bathrooms are not separated, and after taking a shower, the entire bathroom floor is covered with water; the water pressure in the shower is extremely low, and the water output is extremely small. The bathroom heater is installed, but it cannot be used. The panel was completely unresponsive; the most unreasonable thing was that the sink only had a two-control socket, and the hairdryer couldn't be plugged in if it was plugged into the mirror.
Service: There was no one at the front desk for a long time, and there was not even a bottle of mineral water in the room. Later, I bought many bottles from the self-service machine on the first floor for 2.5 yuan a bottle. Parking in the block where the hotel is located is not free, so I parked outside the block. Walking in again, it was too inconvenient to carry luggage and children, so I finally parked inside and paid dozens of parking fees.
Sound insulation: The sound insulation is almost zero. Because I have children, I have to go to bed after 9 o'clock in the evening. The room next door keeps talking all night. We can hear it clearly in our room. Neither the adults nor the children have slept well, which affects the next day. play
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