Citadines Qingshanhu Hangzhou Reviews

Nice and near and clean, big room

Great value for money! I have stayed in many five-star hotels in Hangzhou, but this is the first time I have experienced this kind of apartment-style hotel. The hotel is very new. I heard from the guy at the front desk that it was opened only last year. The handsome guys and beautiful girls at the front desk are very nice and enthusiastic. The guy even helped us to the elevator. This service awareness is better than some five-star hotels. The guest rooms are good, with complete facilities and equipment, and the scenery outside the window is also good (especially the night view, although it rained that day). There is a free gym and yoga room on the underground first floor all day, and there is a children's playground on the first floor for children to play. The only thing that is not good is the breakfast, which has a little less variety and has a lot of room for improvement. . .

Every time I come to Qingshan Lake, I stay at Citadines. It is clean, new and large. The front desk service attitude is also very good. The price-performance ratio is super high. This time they even upgraded us to a suite. I will come again next time

I stayed here on a business trip. The sanitation was very clean and the environment was good. Everything was good except breakfast.

The third time I came here, I still got the penthouse suite. I didn’t take a picture of the underground garage, but there are plenty of parking spaces. The environment is very quiet and comfortable. The room is clean and quiet. There are many poisonous mosquitoes in Hangzhou in summer, but the hotel’s disinfection and prevention are very good. There is not a single insect in the room. There is no need to turn on the air conditioner. But if there are insects in the garage, remember not to open the door or windows. It's been too long. The view from the top floor is very good. The front desk was enthusiastic and handled the process quickly. I continued to give the lady good reviews. Except for the smell of the slippers, which is a bit pungent, there are no major problems.

Citadines is a brand under Ascott. The front desk staff was very professional when checking in, especially the lady named Lucky. She patiently answered any questions I had. The stay was very comfortable. The room was very comfortable. The kitchenware and hardware facilities were well equipped. The surrounding transportation was also very convenient. I will choose to stay here again next time I come to play

The environment of Citadines Hotel is comfortable and clean. The rooms are well-equipped and very warm. You can cook and do laundry. It is very suitable for family travel with children. The hotel staff service is very good. The lady at the front desk is very good at coaxing the children. The children like it very much. Playing with the lucky lady, every time I pass by the front desk, I won't leave. We will definitely stay here again if we have the chance!

There is nothing wrong with everything except the smell of a new hotel. I will go back after the smell has dissipated.

The room is very big and spacious. It feels like coming home. It's new and clean. There's a lot of storage in the cabinets in the room👍

The location is good, parking is convenient, and the room is large. I will choose it again next time.

This Ascott serviced apartment is unbeatable. During the Spring Festival, the price, environment and facilities are really good! It has all the facilities you need for cooking and washing. It's only a 10-minute drive from Qingshan Lake, and the breakfast is great!

The overall environment is okay and the price is affordable, but the bath water is hot and cold, and the voice-activated sensor light at the door is unreasonable. If you use the washing machine, the light will stay on, affecting your rest at night. Hope it can be improved.

The room is large and the facilities are good. There is a robot to deliver water. When there are many people staying, the front desk needs to pay attention to managing the order of guests. The breakfast quality is average and needs to be improved. It's close to the light rail, but the sound insulation of the glass is okay.

The hotel has a nice environment and the rooms are well-equipped. Especially the guy wearing glasses at the front desk is very nice. Thank you!