New Century Grand Hotel (Hangzhou Xiaoshan International Airport Terminal) Reviews

Response from Property: [The hotel provides 24-hour free airport and subway transfers, and it takes about 10 minutes to get there through the tunnel] Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!

Response from Property: Dear international friends, you booked check-in on the 24th and check-out on the 25th. You checked in in the early morning of the 24th. When you checked in at the front desk, we reminded you that you booked the wrong date. We only gave it to you after you said you would check out on the 24th. You have checked in, and if you have a room after 8 a.m. that day, we will check you in in advance. Normally, hotel check-in does not take place until 2 p.m. You booked room No. 24 and requested early check-in in the early morning of the 24th. That means you placed a reservation for this room and stayed there for two nights between 23-24 and 24-25. There is no such thing in any hotel. If you check in early in the morning, you have to check out before two noon that day, and you are on that day. Check out at 4 or 5 pm. We didn’t say we would charge overtime fees. I hope you understand! Thanks!

Response from Property: [The hotel provides 24-hour free pick-up and drop-off from the airport and subway, and it takes about 10 minutes to walk through the tunnel] Hello! Seeing your serious and detailed review makes my heart warm. The hotel has always insisted on providing good service quality, receiving every guest with the most sincere heart, and making guests feel the warmth of "home" is our unchanging purpose. Every time I see guests' "long comments" about us, I will be moved, because we look forward to being recognized by the guests for our daily efforts. Your comments have given us great encouragement and motivation, and we will continue to work hard. We live up to your trust and praise, and look forward to your visit again. I wish you success in your work~

Response from Property: Dear Guest: Hello, thank you for staying and taking the time to share your experience with us. I am sorry to bring you a bad experience during your stay. The hotel is constantly developing, and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better services. Please believe that we want to do more for our guests. The hotel has seasonal activities in the near future, and we look forward to your participation! We welcome you to stay again!

Response from Property: [The hotel provides 24-hour free airport and subway pick-up, about 10 minutes through the tunnel] Dear guests, hello! Thank you for staying at New Century Mingting Hotel. Our growth is inseparable from your love and help every time. It is our honor to have your encouragement and affirmation. All the hotel staff are looking forward to your next business trip or travel. I hope we can bring you a different experience next time. I wish you a good mood every day~~

Response from Property: [The hotel provides 24-hour free airport and subway pick-up, about 10 minutes through the tunnel] Hello! Seeing your serious and detailed comments, my heart is warm. The hotel has always insisted on improving service quality and receiving every guest with the most sincere heart. It is our unchanging purpose to let guests feel the warmth of "home". Every time I see guests' "long speeches" about us, I will be moved, because we expect that our daily efforts can be recognized by guests. Your comments have given us great encouragement and motivation. We will continue to work hard and live up to your trust and praise. We look forward to your visit again and wish you a smooth work~

Response from Property: [The hotel provides 24-hour free airport and subway transfers, and it takes about 10 minutes to get there through the tunnel] Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!

Response from Property: [The hotel provides 24-hour free airport and subway transfers, and it takes about 10 minutes to get there through the tunnel] Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!

Response from Property: [The hotel provides 24-hour free airport and subway transfers, and it takes about 10 minutes to get there through the tunnel] Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!