Orange Hotel (Handan Tianhong Plaza)

Went to visit Handan Museum and stayed here. The location is good, there are many places to eat nearby. This Orange Hotel doesn't use orange aromatherapy, so it doesn't really feel like orange, haha.

When we entered the hotel, the young lady had a very nice smile which was very contagious. Orange Hotel, there are real oranges to eat at the front desk! The service provided by the lady at the front desk was very good. She took the initiative to help upgrade the room type and informed us of the breakfast, laundry room and gym. The hotel offers many breakfast varieties. Recommended, will come again next time! ! !

The layout of the rooms is so compact that it is hard to describe. It can be said that just like the big city of Shanghai, the space utilization is maximized! The sound insulation is really bad, which seriously affects the sleep of people in the adjacent rooms. People in the adjacent rooms can hear each other's conversation very clearly. If they have different schedules, it would be a living hell. The reason why I exposed this is because the night shift staff's super professional apology level and smoothover skills forced me to help others avoid the pit. The main incident occurred at around 1:30 in the morning of November 18. People in the adjacent room were drinking and wearing high heels, making loud noises, going in and out, opening and closing the door, and tossing around for a whole night. It was around 6 o'clock when they were probably sleepy before they finally calmed down! When I communicated with the night shift staff that day, they just symbolically rang the doorbell and asked the other party to keep the volume down. After the other party agreed, it was a good thing, but they became even more aggressive. I was too lazy to look for the night shift staff again. They just apologized and tried to smooth things over. I was extremely disappointed with the way this was handled. The service of the pancake-making lady in the restaurant is worthy of recognition. She always greets us with a smile and is very warm. I will give a thumbs up to what is worthy of recognition. However, the irresponsible and wishful thinking of the night shift front desk staff who does not want to offend either side is really annoying. We are all consumers. Why should the other party infringe on my sleep rights? As the hotel staff on duty, they did nothing and just let the matter go with a simple communication. Should you continue to pay attention to the progress? I believe that the hotel will definitely respond with all kinds of official apologies after this comment. I can only say that it once again proves that you are trying to smooth things over and act like a good person. Finally, I suggest that friends who need to stay here, if you are a light sleeper and are looking for high cost performance for a long business trip, avoid this place. If you can bear the short-term stay of one or two days, you can consider this place.