Guest User
April 9, 2024
Hygiene: OK, but for such a new hotel, I saw that the floor of the bath area was rusty. I don't know why it was not cleaned.
Facilities: Smart failure. The row of lights at the head of the bed and the row of lights above the TV could not be turned off. I could only sleep with the lights on for one night. The hotel staff said that if it really didn't work, I could unplug the power card to sleep. I called the front desk at more than 11 o'clock, but it was already 12 o'clock when they came to check me. They brought an engineer. In fact, they used the smart voice control method that was given to me on the phone. He also came again and couldn't solve it at all. It was a little faster and asked me to change the room alone. At that time, all the new vitality was turned on and the washbasin was full of my own supplies. I made an appointment with friends and family to go out and play early the next morning. There was no time to change.
The air conditioning control panel was also broken. There was always a sound of electricity.
Although they changed my room the next day and gave me a fruit plate, and thanked them for handling it, but this trip became very bad.
The experience was reduced because I was looking forward to the hotel. After all, it is a new smart hotel. The restaurant service is very good. Thank you for this.
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