While the hotel itself was very clean and spacious with a fairly comfortable bed the front desk was definitely understaffed. The gentleman working the desk upon check in was clearly swamped with no one in sight to help. He was kind and courteous to not so patient customers, but could really have used help. Our only complaint of the stay was someone running around all night above us, but that is beyond the hotels control somewhat. For the price I would stay again, but hope to get a room on the top floor.