Baymont by Wyndham Columbus/Rickenbacker

Everything was fine until I got woke up to bed bugs at 3am. I went to the front desk and showed them the pictures and they said they’ll give me a new room for the night and a refund before or after checkout the next morning. Just checked out and the front desk wanted to basically say I was lying even with the proof of pictures. Said that they went to the old room and had video of checking every inch of the place but found nothing. But had to make it clear they did find chips in one of the beds. Mind you we do have a 2 year old toddler. 😅 We flushed the bug down the toilet right after finding it. Still haven’t gotten that refund. Have to call when the manager is there later today to see if I even get the refund!

Great

There was mold, bathroom fixtures were broken, carpet had not been vacuumed and staff was unwilling to or made excuses for our complaints. We also had a room with a jacuzzi tub and 4 of the 6 jets were not functioning properly. Hoping to hear from ******* or Baymont Inn about a refund of some sort. Unacceptable!!!!!!!

We were told breakfast in the mornings, and when we went down, it was a bag meal. Not what I expected at all

Didn't know this place is not near restaurants. Its near the airport and in a warehouse area. Exterior door locks are missing. Floors in the hall and rooms creek and feel spongy.

Mold, bad plumbing, exposed wires, broken beds, dirty beds, soo much chlorine you can’t breathe, doors unlocked all around no key card required, peeling carpet, broken tv

The cleanliness of the room was poor and they did not service the room the whole weekend. I understand it was a cheap hotel and it lived up to the cheapness of what you would expect. Definitely did not and would not swim in their pool. Do not stay if you have kids. The man at the front desk was super rude to a woman with kids when checking in. He literally told them to make sure the kids stay quiet. Not to mention breakfast is still in "grab bags" I assume it is cheaper to just throw a Twinkie, banana, fruit bar, and water in a bag and call it a complimentary breakfast... definitely not the place to stay.. learned my lesson the hard way. Splurge on a hotel room noted!

Everything about this hotel is old and run down. There was a door on the back where you should need a key to get in but there was no device for the key and the door was just unlocked.