Top rated hotels in Hamilton

Comfort Inn Hamilton/Stoney Creek
3.6/578 Reviews
Comfort Inn Hamilton on centennial Google review Susan Deangelis 1/5 7 minutes ago on Google On December 23rd during the storm my husband who is a Dofasco employee checked into the comfort Inn as it was too dangerous for him to drive home and he had to get up at 300 am to return to work on the 24th. After checking our visa we discovered a 25.00 dollar charge. I immediately called the comfort Inn and asked what the charge was for and they told me my husband was charged for taking a pillow. I told them that was impossible and asked that they check there cameras which they said they had on the premises. They refused to check the cameras. And said the charge would stay. My husband called again after returning home from work and again they refused to reverse the charge and again did not check thier cameras. It was a gentleman that checked him out at 3:00 am my husband had no bag he could have stuffed a pillow into and am sure the gentleman who checked him out would have seen a pillow. This is out and out fraud and taking advantage of a hard working honest man. They should be ashamed of themselves and I will be reporting them

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