Anonymous User
May 4, 2024
I checked into the hotel on May 2nd for two nights. Every night the hotel temperature was as high as 28-29 degrees, and the outdoor temperature was 14-17 degrees. It was so hot that it was difficult to fall asleep. The hotel said that it was going to overhaul the air conditioning equipment and could not provide air conditioning. I would like to ask why the hotel did not inform the passengers before checking in that the hotel could not provide air conditioning, so that the passengers could know earlier and prepare earlier? And it was arranged on the 21st floor. Such a large hotel could not provide an electric fan? Because there was a child in the same group, I felt like I was going to get heatstroke every night, and my body was very hot! From the time I checked in, there was no reminder that the air conditioning would be overhauled, which caused me to open the hot air for two hours in vain! It was hot to begin with, and it became even hotter! I thought the city had turned on the air conditioning wrong, so I contacted the hotel and casually told the passengers that it would be overhauled again, and no air conditioning would be provided. On the first night of my stay, I had already reported that the room was too hot, and adults and children could not rest well, but the hotel was indifferent! It belongs to the category of read but not reply! The experience is extremely poor, and the service attitude is not good! Everyone avoid thunder!
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