Relexa Hotel Bellevue an der Alster
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1 room, 2 adults, 0 children
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Relexa Hotel Bellevue an der Alster
An d. Alster 14, Hamburg-Mitte, Hamburg, 20099, Germany
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Amenities
Private parking
24-Hour Front Desk
Luggage Storage
Meeting Room
Multi-Function Room
Wi-Fi in Public AreasFree
Postal Service
Fax/Copying Service
All amenities
Property Description
With a stay at relexa hotel Bellevue, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This hotel is 2 mi (3.2 km) from Miniatur Wunderland and 2.3 mi (3.7 km) from Elbe Philharmonic Hall.
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7.7/10
Cleanliness7.8
Amenities7.6
Location7.8
Service7.7
All 104 reviews
Surroundings
Metro: Uhlandstraße
(1.2 km)
Metro: Berliner Tor
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Single Room With 1 Large Twin Bed
Non-smoking
Private bathroom
Shampoo
Wardrobe
Soap
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5
Comfort Double Room, 1 Queen Bed
1 Queen bed
Non-smoking
Private bathroom
TV
Shampoo
Wardrobe
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14
Premium Double Room
1 Queen bed
Non-smoking
Private bathroom
Minibar
TV
Shampoo
Check Availability
5
Standard Single Room
1 Single bed
14m² | Floor: 3
Has window
Non-smoking
Private bathroom
Minibar
Private toilet
Private entrance
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6
Comfort Double Room
1 Queen bed
Non-smoking
Private bathroom
Private toilet
Private entrance
Conditioner
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Guest Reviews
7.7/10
Good
104 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.6
- Location7.8
- Service7.7
Average for similar properties in Hamburg
AI Summary
The staff delivers friendly, pet-friendly service. Modern, clean rooms with comfortable beds. Prime lakeside location with easy access to bustling areas, offering a tranquil setting amidst vibrant city life.
Anonymous User
October 13, 2023
The room, though aged and clean, lacked everything. No Wi-Fi, no phone, not even a bottle of water. Seeking assistance meant a perpetual descent downstairs, a frustration I endured each time.
Upon check-in, I immediately informed a staff member about the Wi-Fi issue, emphasizing an essential morning meeting the next day. While assurances were given, the following morning, during the crucial meeting, no resolution was in sight. Another receptionist responded with a baffling attitude, questioning why I bothered with such "trivial" matters. This experience has not only soured my stay but also tainted my perception of hospitality in Germany.
Even in a hotel of this caliber, falsely claiming Wi-Fi availability for any room is unacceptable. I strongly believe that for such misinformation, an apology and compensation are obligatory.
Continual complaints did earn me a one-day free breakfast, but thereafter, the staff indulged in derogatory remarks in German behind my back. Initially a Wi-Fi issue, the staff's attitude tainted my first impression of Germany. The service at this hotel is genuinely abysmal, making it a place I'd never want to revisit.
Guest User
August 21, 2022
I have never experienced such a bad breakfast for so much money....
a clogged toilet, a shower that didn't drain....
On the last day, the lighting by the bed went out........
In addition, there was not even a bottle of water, with 30 degrees outside temperature....
Original TextTranslation provided by Google
Guest User
May 2, 2025
Отель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
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Ralf Hans Joachim
May 11, 2025
Wir haben uns sehr wohl gefühlt.
Das Frühstück ist ausgezeichnet
Und seinen Preis durchaus wert.
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Akane
April 30, 2025
Staff were very kind and helpful. The hotel wasn’t far from central.
The walls were thin and sometimes the voices of the people in the next room were loud.
Verified traveler
April 30, 2025
Budget hotel
The location is nice. The front desk staff could be more responsive and warmer and reply to emails from guest which are sent month before and left unanswered and ignored.
SAYAKA
February 18, 2025
The area is safe for its proximity to the central station. There are supermarkets and restaurants nearby, which is very convenient. The room facilities were old and the details were dirty, which was disappointing.
Frank
January 20, 2025
Was hoping to have a view of the lake but was informed that our room was in another building behind the main building. Not a big deal and a late check-out on day of departure made up for it.
Services & Amenities
Most popular business facilities
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Meeting Room
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Free
Meeting Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €12.00 (approx. NZD 23.16) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Postal Service
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages Spoken
German
Food & Drink
Alcohol-Free Rooms (On Request)
Room Service
Halal meals provided
Off-site
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Vending Machine
Health & Wellness
Kayaking
Off-site
Sailing
Off-site
Beauty and Makeup
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Children's Meals Available
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€20.00 (approx. NZD 38.60) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: €15.00 (approx. NZD 28.95) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1950
- Number of Rooms: 85
With a stay at relexa hotel Bellevue, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This hotel is 2 mi (3.2 km) from Miniatur Wunderland and 2.3 mi (3.7 km) from Elbe Philharmonic Hall.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at Alster Charme, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at Alster Charme, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Relexa Hotel Bellevue an der Alster?
The check-in time at Relexa Hotel Bellevue an der Alster is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at Relexa Hotel Bellevue an der Alster?
Are pets allowed at Relexa Hotel Bellevue an der Alster?
Yes, Relexa Hotel Bellevue an der Alster is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Relexa Hotel Bellevue an der Alster?
How much does it cost to stay at Relexa Hotel Bellevue an der Alster?
Prices at Relexa Hotel Bellevue an der Alster are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Relexa Hotel Bellevue an der Alster?
Which airport is closest to Relexa Hotel Bellevue an der Alster?
Hamburg Airport is the closest airport to Relexa Hotel Bellevue an der Alster, and it is about 21 mins from hotel by car (10.2 km).Which airport is closest to Relexa Hotel Bellevue an der Alster?
What is the cancellation policy for Relexa Hotel Bellevue an der Alster?
The cancellation policy for Relexa Hotel Bellevue an der Alster varies depending on the type of room and booking conditions.What is the cancellation policy for Relexa Hotel Bellevue an der Alster?
About This Property
| Nearest Airport | Hamburg Airport |
|---|---|
| Distance to Airport | 16.3KM |
| Nearest Train Station | Hamburg Central Station |
| Distance to Train Station | 1.18KM |
| Nearest Metro Station | Uhlandstraße |
| Distance to Metro Station | 1.2KM |
| Average Price From | NZD246 |
| Hotel Star Rating | 3 |