ARCOTEL Onyx Hamburg
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1 night
1 room, 2 adults, 0 children
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ARCOTEL Onyx Hamburg

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No.3 of 4-Star Select Hotels in Hamburg
Reeperbahn 1a, Hamburg-Mitte, Hamburg, 20359, Germany
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Amenities
24-Hour Front Desk
All amenities
Property Description
A stay at ARCOTEL Onyx Hamburg places you in the heart of Hamburg, within a 10-minute walk of Reeperbahn and St. Pauli Piers. This luxury hotel is 0.7 mi (1.2 km) from Fish Market and 1.2 mi (1.9 km) from Elbe Philharmonic Hall.
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8.6/10
Very Good
Well located hotel . Clean and modern . Service was up to standards.
All 99 reviews
Surroundings
Metro: St. Pauli
(570m)
Metro: Landungsbrücken
(580m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room
5

Superior Room

2 Single bed
25-28m² | Floor: 1-7
Has window
Non-smoking
Room Details
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Deluxe Room
6

Deluxe Room

1 King bed
28m² | Floor: 1-7
Has window
Non-smoking
Room Details
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Suite
6

Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Coffee machine
Sofa
Room Details
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Comfort Room
6

Comfort Room

2 Single bed
24-26m² | Floor: 1-7
Has window
Non-smoking
Room Details
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Junior Suite
5

Junior Suite

1 King bed and 1 Sofa bed
34m² | Floor: 1-7
Has window
Non-smoking
Coffee machine
Sofa
Room Details
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Guest Reviews

8.6/10
Very Good
99 reviews
Verified Reviews
  • Cleanliness8.6
  • Amenities8.5
  • Location8.5
  • Service8.6
Average for similar properties in Hamburg
Most Mentioned
A‍n‍d‍r‍é‍ ‍D‍e‍ ‍M‍e‍s‍q‍u‍i‍t‍a
May 9, 2024
Well located hotel . Clean and modern . Service was up to standards.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2024
This hotel is very good in every place. The front desk was very enthusiastic when we arrived that night. They introduced the hotel's features and found comfortable pillows and quilts for us. The hygiene and surrounding environment were also good. However, the only drawback was that there was no exercise room and breakfast was served outside the hotel, not inside the hotel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2024
Sehr schönes Hotel,direkt an der Reeperbahn.
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S‍v‍e‍n
May 25, 2025
Great location in Hamburg Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
K‍i‍m‍b‍e‍r‍l‍y
April 16, 2025
The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
C‍h‍e‍r‍y‍l
December 10, 2024
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
J‍o‍h‍n
December 28, 2024
Great room, great location. Did not try breakfast. Unattentive reception, passed by many times and they did not look up or said hi even though they were alone there.
I‍a‍n
February 8, 2025
A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
S‍u‍s‍a‍n
April 8, 2025
Clean and stylish, surprisingly quiet for the area.

Services & Amenities

More Amenities
Front Desk Services

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Extra cot: Free

Breakfast
StyleBuffet
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
€9.50 (approx. TWD 339) per person
Children 12–17 years old
€19.00 (approx. TWD 678) per person
Adult
Buffet:€19.00 (approx. TWD 678) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2012
  • Renovated: 2024
  • Number of Rooms: 215
Phone:+49-402094090
Email:onyx@arcotel.com
A stay at ARCOTEL Onyx Hamburg places you in the heart of Hamburg, within a 10-minute walk of Reeperbahn and St. Pauli Piers. This luxury hotel is 0.7 mi (1.2 km) from Fish Market and 1.2 mi (1.9 km) from Elbe Philharmonic Hall.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 215 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at ARCOTEL Onyx Hamburg?

The check-in time at ARCOTEL Onyx Hamburg is 15:00 and the check-out time is 12:00.

Are pets allowed at ARCOTEL Onyx Hamburg?

Yes, ARCOTEL Onyx Hamburg is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

Prices at ARCOTEL Onyx Hamburg are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to ARCOTEL Onyx Hamburg?

Hamburg Airport is the closest airport to ARCOTEL Onyx Hamburg, and it is about 29 mins from hotel by car (12.7 km).

What is the cancellation policy for ARCOTEL Onyx Hamburg?

The cancellation policy for ARCOTEL Onyx Hamburg varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHamburg Airport
Distance to Airport18.8KM
Nearest Train StationHamburg-Altona
Distance to Train Station2.87KM
Nearest Metro StationSt. Pauli
Distance to Metro Station0.57KM
Average Price FromTWD8345
Hotel Star Rating4