Mercure Hotel Hamburg am Volkspark
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1 night
1 room, 2 adults, 0 children
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Mercure Hotel Hamburg am Volkspark
Albert-Einstein-Ring 2, Altona, Hamburg, 22761, Germany
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Amenities
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Business Center
All amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Mercure Hotel Hamburg am Volkspark, a scrumptious, homemade breakfast kick-starts the day. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.
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7.9/10
Cleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 32 reviews
Surroundings
Metro: Emilienstraße
(5.7 km)
Metro: Hagenbecks Tierpark
(5.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Junior Suite With 1 Double Bed-Overlooking A Quiet Courtyard
1 Double bed
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Connecting rooms
Hot water (24 hours)
Check Availability
11
Standard Room (Street View) With 1 Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
12
Privilege Room (Street View) With 1 Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
2
Double Bed Room
1 Sofa bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
12
Comfort Twin Room With 2 Single Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
12
Standard Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
12
Comfort Room with Double Bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
2
Standard Twin Room With Street View
2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Private toilet
Daily housekeeping
Hot water (24 hours)
Curtains
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
32 reviews
- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.9
Average for similar properties in Hamburg
Review summary
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Breakfast: Guests frequently praised the hotel's breakfast, describing it as excellent and abundant, with a wide variety of options that were consistently replenished.(based on 2 reviews)
Guest User
July 10, 2024
The room is medium-sized, enough for one person. The hotel is in a very good location, close to Munich's famous attractions St. Peter's Church, the National Opera House, luxury shops and shopping malls. The room is very clean and there is even a small balcony in the room, which is great for watching the rain or basking in the sun. There is no peculiar smell. The hotel staff is very enthusiastic. With such a price, location and configuration, it is very cost-effective. The breakfast is also very rich. The price of 14.5 euros for breakfast in Germany is unparalleled. The breakfast room is not big, but it has everything it should have. It is worth recommending!
Original TextTranslation provided by Google
Guest User
July 2, 2024
The hotel is very close to the harbor, which is quite good in the local area. The free underground parking is great, and the breakfast is also very rich. I will choose this hotel again on my next business trip.
Original TextTranslation provided by Google
Guest User
March 9, 2025
The hotel rooms are very good and the breakfast is also very good but the dinner at the restaurant is terrible. We ordered the salmon dish with paksoi, the salmon was dry as the desser and paksoi was so salty that is was burning in your mouth. The ordered snitzel was as thin as paper with a lot of breading so it looks quite alright until you cut it.
Guest User
March 1, 2024
First of all, I was surprised that it for free for my 13 year-old-son. It is not in the city center and not close to the metro, but there is an express bus number X3 and another one is just 3 that can take you right to the center in 15 to 20 minutes. The hotel is great, breakfast is great. The staff was so nice and helpful. The hotel and the room are so clean. Everything looks so new. The pillows were too soft but we found another one in the drawer. We stayed only two nights but there was nothing we could complain about. Hamburg is a beautiful city, too. The weather was sunny for 3 days and maybe that is a reason we simply loved everything about the trip. Would definitely come to this hotel again.
Guest User
February 29, 2024
A nice buffet breakfast with a good selection and comfy enough beds. Overall though all feels a little bit tired and the main road next to it is very noisy all the time. Room decor is pretty dated and the towels very very thin. Staff friendly enough
Guest User
March 15, 2023
I came over to Germany with my 10 year old Son for the Hamburg match and to do some other activities during our 3 night stay. The hotel was very clean, the staff outwith the bar were also very pleasant and couldn't help enough which was very professional to see. The food selection was very good and we thoroughly enjoyed our breakfast there before heading off out to explore. 5 out of 5 until we asked to watch some German football in the bar... I asked the man at the bar if he could switch a match on as I noticed they were advertising Sky Sports games and Bundesliga 1 and Bundesliga 2 matches. I was ABRUPTLY told NO. I was pretty confused ( also due to the language barrier) but I then asked for another game and was told NO and that I was to go and speak to the service desk. I want to make it clear he absolutely understood that I was asking for the football! The man whom I spoke to was very helpful throughout our stay and solved the issue. The bar was empty when I asked but the football couldn't have been put on quick enough when other residents ( I'm assuming, German) where in the bar. This is why I have gave the 3.5 star rating which was a shame. It really did ruin part of our experience as I felt we weren't made to feel that welcome after this incident.
Guest User
September 6, 2022
The quality of the hotel does not represent a 4-star hotel. The bathroom was kind of dirty. Same issue with curtains. The doors from the room were damaged and unrepaired. I could spot a bunch of small low-cost unprofessional "bricolage" repairs in various places of the bathroom. A side board mounted above the bathtube was leaking when using a shower. The ventilation in the bathroom did not work and it was not posible to open the window completely, which resulted in dense air both in the bathroom and in the room. But the breakfast was good and internet worked quite well.
Guest User
December 4, 2022
The hotel was quiet and clean, the staff was polite. But the breakfast buffet was suburb and the bar menu was quite good. It is a short walk to DESY. There are not many restaurants nearby, but as I said the hotel food was much better than average. It seemed to have many guests even this last week of November.
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Secretarial Services
Wi-Fi in Public Areas
Free
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. NZD 19.41) Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Business Services
Secretarial Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Lockers Available
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages Spoken
English
German
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
Elevator
Vending Machine
Activities
Eco Tours
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Fire Alarm
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€20.00 (approx. NZD 38.81) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1993
- Renovated: 2012
- Number of Rooms: 165
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Mercure Hotel Hamburg am Volkspark, a scrumptious, homemade breakfast kick-starts the day. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.
Frequently Asked Questions
What are the check-in and check-out times at Mercure Hotel Hamburg am Volkspark?
The check-in time at Mercure Hotel Hamburg am Volkspark is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Mercure Hotel Hamburg am Volkspark?
Are pets allowed at Mercure Hotel Hamburg am Volkspark?
Yes, Mercure Hotel Hamburg am Volkspark is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Mercure Hotel Hamburg am Volkspark?
How much does it cost to stay at Mercure Hotel Hamburg am Volkspark?
Prices at Mercure Hotel Hamburg am Volkspark are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Mercure Hotel Hamburg am Volkspark?
Which airport is closest to Mercure Hotel Hamburg am Volkspark?
Hamburg Airport is the closest airport to Mercure Hotel Hamburg am Volkspark, and it is about 22 mins from hotel by car (18.5 km).Which airport is closest to Mercure Hotel Hamburg am Volkspark?
What is the cancellation policy for Mercure Hotel Hamburg am Volkspark?
The cancellation policy for Mercure Hotel Hamburg am Volkspark varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Hotel Hamburg am Volkspark?
About This Property
| Nearest Airport | Hamburg Airport |
|---|---|
| Distance to Airport | 19.22KM |
| Nearest Train Station | Hamburg Hochkamp |
| Distance to Train Station | 4.79KM |
| Nearest Metro Station | Emilienstraße |
| Distance to Metro Station | 5.68KM |
| Average Price From | NZD250 |
| Hotel Star Rating | 4 |