Top Hotels with Gyms in Hamburg

The location is good and the service staff are very friendly. During the epidemic, all services except the room were gone. There are some minor flaws in the facilities, and the coffee machine and hair dryer are not very comfortable to use.

As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.

We stayed at the Hyperion Hamburg for one night during our roadtrip through Europe. Arriving by car is very convenient, since the hotel is located close to a major road and offers garage parking with direct access to the hotel. Also, the location is great for sightseeing, as most of the city center is reachable by foot. We got a nice big corner room on one of the upper floors, with great views, comfortable beds, and lots of space for the 3 of us (2 adults and one child). The breakfast was very good, with many different options.

Recommended again and again! A real luxury hotel where (almost) everything is right. We have been there several times and are always very impressed with the room, staff and especially the breakfast. Only this time there was a problem with the heating, it couldn't be turned on, a valve was broken. Unfortunately, this was not fixed until the third complaint on our part. Defects can occur, no problem, but then they have to be fixed quickly.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

The breakfast was great, and beds could be added. The bed was small but very comfortable. The breakfast is very rich. The hotel is at a good location, and there are many restaurants nearby. The parking is charged, but the spaces are limited and reservation is required. However, if you are lucky enough, you can park at the free parking area at the gateway.

Sometimes we are in hotels where you somehow get a strange feeling right from the moment you check in. You don't feel comfortable and welcome. The Courtyard Hamburg City is one of them. It started at the reception during our very early check-in. The staff member told us in a supercilious manner that we had received an upgrade. But the ”better” rooms had not yet been cleaned. But because we were getting an upgrade, it would certainly be worth waiting for the room. Our question about when we could expect the room was only answered with the statement that the actual check-in was at 3 pm. We could go into town in the meantime, it's not far and we shouldn't come back too early - 3 pm. We could leave our luggage at the hotel. There is still room for improvement! And so there were a few similar little things during our stay. None of them big issues. But just a lot of little things where you keep asking yourself: ”Why? Why don't they just do it better?” The stay ended as it had begun. After our online check-out, we discovered that the bill was not correct. However, this was corrected immediately after a complaint by e-mail. No comment. Without apology or the like. A word about breakfast, as there were many comments on this: The restaurant in the hotel is run by an outside company. This is not noticeable at first glance. Nevertheless, this constellation has disadvantages. For example, the restaurant is closed one day a week (breakfast is of course available all week). Is that a good thing for a hotel? That's something everyone has to decide for themselves. But now to breakfast: Cost: 25 Euros, if not already included in the room rate. The breakfast is extensive. Nevertheless, there are some things that are not there. For example, freshly prepared egg dishes. Here, you are treated to prefabricated fried eggs, scrambled eggs and the like, some of which look rather adventurous. There are also no pencakes or waffles. On the other hand, there is a large vegetarian/vegan corner. Most of the dishes are of very high quality, often even organic or Demeter. The service is prompt, attentive and friendly. The ambience in the restaurant is also quite good. Is the breakfast now worth its 25 euros? Yes, because the restaurant is run by a third party and the operator also has to earn money. Yes, because the ingredients are of very high quality. Yes, because the selection is quite large. No, because certain things such as egg dishes prepared on site are missing. No, because the selection is large, but not outstanding. In our opinion, a price of 19 euros would suit the breakfast better.

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

This is in general a good hotel, but with room for improvement. The location in the old warehouse district is excellent, and the rooms are well appointed and comfortable, with the exception of the towels, which are quite small and poor quality, not in any way in keeping with the standard of the hotel. The staff were reasonably efficient, but cold and unfriendly. Either it is a bad place to work, or they need some serious training in hospitality. We never tried the food as the one night we wanted to eat the restaurant was closed due to staff shortages. It was expensive, but I think that was in some considerable part due to our stay coinciding with a major exhibition, making accommodation scarce across the city I would probably go back again as the excellent location offsets the poor points, just.

We travel to Hamburg regularly for 2-4 days and will likely stay again at this Marriott: great location, feels safe even late to walk home, clean though unfortunately carpet, good bed, nice bathtub, water kettle and tea selection. American standard service attitude. Note that the bar at the hotel did not have a trained bar tender - they can only make drinks that are exactly on the menu. Not a big deal for us but surprising. We are still careful with Covid, staff wore masks, other customers mixed.