156 Lê Thánh Tông, P. Bạch Đằng, Ha Long, Quang Ninh Province, VietnamView Hotel Details
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1 night
City Bay Palace Hotel Guest Reviews
4.1/5
Very Good
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(12)
Positive reviews(7)
Reviews with photos/video(3)
KhanRuhul
Superior Room 1 Double bed Non smoking
Stayed in Jul 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Jul 26, 2023
My stay at this hotel in Halong Bay was a truly memorable experience. The unparalleled natural beauty of the surroundings, coupled with exceptional service and kitchen, created an unforgettable retreat. I would highly recommend this hotel to anyone planning a visit to Halong Bay and seeking an authentic and tranquil escape amidst nature's majestic wonders.
Hồng Hạnh
Triple Room with City View Non smoking
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 7, 2024
Room is a bit small, but clean. Not very central, but traveling is quite convenient.
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Beisaisidacixi
Superior Room 1 Double bed Non smoking
Stayed in Jun 2023
Solo travelers
48 review
3.0/5
Posted on Jun 5, 2023
Although the hotel facilities are a little bit old, it doesn't affect the experience of staying.
Disadvantages: The room is a bit small and the sound insulation is not good.
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Response from Property: thanks for your comment
Guest User
Superior Room 2 Single bed Non smoking
Stayed in Dec 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2022
The environment is good, the service attitude is good, the buffet breakfast food is rich and delicious. We arrived at two o'clock in the afternoon. The front desk prepared the room card in advance, showed the check-in voucher and passport, and checked in soon. The front desk can speak English.
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Response from Property: thanks for your comment
Chi Fai
Deluxe Twin Room with Sea View Non smoking
Stayed in Jan 2023
Solo travelers
22 review
4.7/5
Amazing
Posted on Jan 8, 2023
The hotel is right next to the market. It is very noisy in the morning. The room is clean and tidy. The sea view room is beautiful. The breakfast is average. There may be few guests, so we order food. Usually it should be self-service. The front desk service is very friendly. Answers any questions and is willing to help.
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Response from Property: thank you for your comment