Guest User
December 11, 2022
We journeyed from Frankfurt/Main for a three day stay to visit friends and the Bamberg Xmas Market. We were given a large bedroom with a very high ceiling, the two radiators on the outside wall under the single pane windows were cold to lukewarm - there was no way our room was going to be warm and comfortable! I mentioned this to the reception desk, it was passed on to ' housekeeping/technic ', answer was ' there was air in the rads', even after letting the air out they were still exactly the same - lukewarm- even though the thermostats were all the time on position 5 !!! Staff members very friendly/polite. Breakfast buffet was plentiful with a good choice of nearly everything e.g. freshly made scrambled eggs, fried bacon & the usual boiled eggs. Wi-fi didn't seem to reach our room on the first floor even though our room was above the reception area. If the room hadn't have been so cold the we would have enjoyed our three night stay much better.