Apart- Und Wellnesshotel Dachsteinresort

The accommodation provides consistent cleanliness and modern, spacious interiors. Guests appreciate the friendly service, convenient location near ski area, and the variety, freshness, and quality of the breakfast.

The hotel was very nice and modern. The rooms were incredibly spacious, with great views from the enormous balcony. Food in both the breakfast buffet as well as the dinner was very good. But then we get to the things that pulled down the ratings hard; the staff. The person that sat behind the front desk was the least charming individual I’ve met in a long time. While sort of helpful, it often felt like we were bothering him with our questions. Same goes for the staff in the restaurant. Some of the staff didn’t even respond to our morning greetings. There were of course exceptions, with one of the servers being incredibly charming and friendly. Another boring thing was that the restaurant used table reservation for each room, so our room always got the same table for both breakfast and dinner for all of the three nights we stayed there. Very boring and while me might’ve wanted to sit out on the patio, that would not work since all the tables were pre-reserved each day. The breakfast buffet, while very nice in its selection and the quality of the food, was not replenished often enough by the staff. Same for the coffee. One pot per table and once my coffee loving wife had only hade two cups, we couldn’t find a single soul to give us a refill. In other hotels, like the excellent Scandic hotels where staff continuously cleared used plates, here no such thing happened. Overall, we weren’t super excited about the stay, despite many positive aspects. We will not return to this hotel.